Customer reviews from electroluxappliances.com
Electrolux - 8.0 Cu. Ft. Stackable Gas Dryer with Steam - White
Average customer rating
4.4
(224 Reviews)
Rating breakdown 224 reviews
5 Stars
155
4 Stars
38
3 Stars
13
2 Stars
7
1 Star
11
85%of customers recommend this product.
(
133 out of
156)
Customer Reviews for Electrolux - 8.0 Cu. Ft. Stackable Gas Dryer with Steam - White
Customer Rating
5
Quiet running, takes less time to dry
on January 26, 2020
Posted by: weiss86
from Livermore, CA
[This review was collected as part of a promotion.] So far, this is a great unit. Very quiet and the clothes are drying even faster than our previous GE unit. We purchased two weeks ago and look forward to many more years of service.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
4
Great dryer
on February 6, 2020
Posted by: rjaroh
from Farmington, MI
[This review was collected as part of a promotion.] I bought this a month ago and I'm excited to try something different from the Whirlpools, LGs, GEs, etc. Electrolux has a great reputation!
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
2
FEATURES SOUND GOOD, BUT DON'T WORK EFFECTIVELY
on February 9, 2020
Posted by: rhonda1327
from Henderson, NV
My clothers come out wrinkled, "Perfect Steam" ineffective, this unit is so noisy I can't be in the same room, so I don't know where other reviewers are when they talk about it being quiet. We have it sitting on a pedestal (W&D) and they both vibrate so much they 'walk' away from the wall. Have had someone out to see and they say all is OK. This is the worst W/D I have ever owned.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Keyanna A. , Online Outreach Specialist , February 11, 2020
Hey rhonda1327! Thank you for your feedback. We are saddened to hear that you are not happy with your unit. We would like to help. When installing new washers and dryers, ensure the yellow plastic and shipping bolts been removed. Bolts can cause noise and will cause the unit to walk and/or shake. Guarantee the pedestal drawer is properly installed, the feet on the washer/dryer are completely screwed in, and all brackets are screwed tight. Also, the floors must be leveled and solid. We recommend not placing units on carpet, loose plywood, and surfaces that are not stable. Your new dryer may introduce various unfamiliar sounds. These sounds normally indicate your unit is operating correctly. Please note that some surfaces such as floors, walls, and kitchen cabinets may make these sounds more noticeable. Check out this video on the common sounds you may encounter!
https://youtu.be/rRQTCrJAG0k
If this video does not help or the noise is just too loud, please do not hesitate to contact us directly. We are available via Live Chat online or via telephone, at 1 (877) 435-3287, Monday through Friday from 8:30 am to 8 pm EST. ~Keyanna
https://youtu.be/rRQTCrJAG0k
If this video does not help or the noise is just too loud, please do not hesitate to contact us directly. We are available via Live Chat online or via telephone, at 1 (877) 435-3287, Monday through Friday from 8:30 am to 8 pm EST. ~Keyanna
Written by a customer while visiting electroluxappliances.com
Customer Rating
4
on February 17, 2020
Posted by: DanaL
from Michigan
[This review was collected as part of a promotion.] We are still figuring out the proper settings to use because the clothes dont always dry completely with one cycle but that is on us. Otherwise, this is a great dryer for what we paid for it.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
4
nice looking dryer
on March 8, 2020
Posted by: CRB 62
from Cedarburg WI
[This review was collected as part of a promotion.] I purchased this after reviewing several other brands and models and decided on this one
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
3
Could be better
on March 21, 2020
Posted by: Nina8345
from Chicago, IL
[This review was collected as part of a promotion.] I've had this dryer for a couple of months now and I must say I am a little disappointed. My old dryer which was over 15 years old wasn't nearly as fancy but it worked a lot better. I was told that having a larger dryer meant clothes would dry faster. This has not been the case. This dryer takes an hour to dry a load of clothes and even when using the steam, the clothes are still somewhat wrinkled. The lint trap in this dryer creates a small ledge where the clothes get stuck and they aren't always dry when the cycle is complete. Also for some reason, the clothes seem to push forward towards the door of the dryer while drying and there is no separation which really defeats the purpose of having a larger capacity dryer. The dryer looks nice and my clothes come out smelling wonderful but if I had to choose again, I would pick a different dryer. Please note that the attachment for the steam hook-up is not included with this dryer and must be purchased separately.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Derrick , Online Outreach Specialist, March 25, 2020
Hello, Nina8345.
Thanks for your review and rating!
I understand you’re not happy with your dryer’s drying performance.
Here are some tips that may help improve your dryer’s drying process.
Drying times vary depending on the size and dampness of the load and fabric type. If the load is too small/large or almost dry, the moisture sensors may not detect enough moisture to continue the cycle and the cycle may end after a few minutes. If this occurs, then select the time dry cycle to dry such loads. Room temperature, humidity, type of installation, and electrical voltage can also affect drying time.
Have you tried the TIMED DRY cycle feature?
The timed drying cycles allow the selection of exact drying times. The time dry cycle allows you the option to select drying time settings ranging from 30 to 75 minutes. Various drying times and temperature settings can be selected when using this cycle.
Also, please watch this short video of more helpful tips on how to boost your dryer’s overall performance.
https://youtu.be/NMfOsyO5W-4
If the tips prove ineffective, feel free to chat with us at electrolux.com or call us by dialing 877-435-3287. Our Customer Care Team and Live Chat Team are available Monday through Friday from 8:30 am-8 pm EST.
-Derrick
Thanks for your review and rating!
I understand you’re not happy with your dryer’s drying performance.
Here are some tips that may help improve your dryer’s drying process.
Drying times vary depending on the size and dampness of the load and fabric type. If the load is too small/large or almost dry, the moisture sensors may not detect enough moisture to continue the cycle and the cycle may end after a few minutes. If this occurs, then select the time dry cycle to dry such loads. Room temperature, humidity, type of installation, and electrical voltage can also affect drying time.
Have you tried the TIMED DRY cycle feature?
The timed drying cycles allow the selection of exact drying times. The time dry cycle allows you the option to select drying time settings ranging from 30 to 75 minutes. Various drying times and temperature settings can be selected when using this cycle.
Also, please watch this short video of more helpful tips on how to boost your dryer’s overall performance.
https://youtu.be/NMfOsyO5W-4
If the tips prove ineffective, feel free to chat with us at electrolux.com or call us by dialing 877-435-3287. Our Customer Care Team and Live Chat Team are available Monday through Friday from 8:30 am-8 pm EST.
-Derrick
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
Too many things broken, still have not used
on March 28, 2020
Posted by: Frustrated2
from New York
I bought this new in January and at least three internal parts were broken so here we are nearly April and I have not been able to use it. I asked several times to send a new machine but Electrolux would not, forcing me to outsource my laundry at a cost for three months.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Online Outreach Specialist, March 30, 2020
Oh no, Valued Customer! We're sorry to hear that you're having this experience with your washer and would like to see how we can help.
Please look for our email communication to you shortly. Kindly, Courtney
Please look for our email communication to you shortly. Kindly, Courtney
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
Doesn’t dry well
on March 31, 2020
Posted by: EMGnothappy
from NJ
[This review was collected as part of a promotion.] Unless you have the setting on high heat temp, it doesn’t dry. My old electric dryer dryer much faster in all settings.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Ciara, Online Outreach Specialist , April 1, 2020
Hi, EMGnothappy!
We certainly appreciate you taking the time out to share your drying concerns with us.
If your clothing is not drying correctly in one cycle, you would want to check a few things, such as making sure the lint filter is cleaned and that there are no venting restrictions.
You also want to make sure to select the appropriate cycle and settings for each load.
If this does not resolve your concern, feel free to chat with us by going to www.electroluxappliances.com or call us at 1-877-435-3287 Monday-Friday 8:30 am-8 pm EST.
Kindly,
Ciara
We certainly appreciate you taking the time out to share your drying concerns with us.
If your clothing is not drying correctly in one cycle, you would want to check a few things, such as making sure the lint filter is cleaned and that there are no venting restrictions.
You also want to make sure to select the appropriate cycle and settings for each load.
If this does not resolve your concern, feel free to chat with us by going to www.electroluxappliances.com or call us at 1-877-435-3287 Monday-Friday 8:30 am-8 pm EST.
Kindly,
Ciara
Written by a customer while visiting electroluxappliances.com