Customer Reviews for Electrolux - 8.0 Cu. Ft. Stackable Gas Dryer with Steam - White
Customer Rating
4
Great multipurpose
on May 12, 2024
Posted by: Jaimeeeee
from Florida
This dryer does all shapes and sizes. I didn’t get the steam kit but after learning about the features I was intrigued to try it. One star is removed because I have found other gas dryers to dry faster.
This model stood out due to its color and high consumer ratings and has not disappointed. Builder provided new GE W/D with home, but once warranty ran out we upgraded to these. So much better.
Do not buy this appliance unless you are prepared to purchase your own duct ventilation tubing that is required for this dryer, per the manual and installation instructions. I have inside wall duct piping. Hahn appliance stated they would not change their installed duct piping to the appropriate duct material, as it was installed per Frigidaire’s approved standards. Electrolux said it was within 30 days of purchase, so Hahn was responsible. The Electrolux repairman told me wrong duct piping was used, per the manual. Zero solution to this. I know when a dryer is not working right. I had to have a trusted repair person to purchase flexible aluminum (metal) tubing that does not extend and compress in a manner that reduces the 4” diameter air flow required for the dryer to correctly collect the link. This fault can be a fire hazard. Now, the dryer is properly collecting the lint. Otherwise, I purchased for steam feature and I am now satisfied, after paying to have it correctly installed.
Response from www.electrolux.comBy Jessica, Online Outreach Specialist, May 10, 2024
Hi there, valued customer! Thank you for making time to provide us with your feedback. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products. Should you need help in the future, feel free to reach out us here or via Live Chat or by phone at 1-(877) 435-3287, Monday-Friday, 8:30 a.m.-8 p.m. EST, and we'll be glad to help.
Got the new dryer connected and fully installed. So far so good. The unit is very quiet when running. The controls are straightforward and simple. Note the "dial" is just a display and not a touch wheel. The various modes are cycled through by use of a "select" button. I've used it about 5 times and so far the only feature miss is an interior light (my old dryer had this and it was very convenient). The unit is fairly light as compared to the matching washing machine and was not overly difficult to move around when installing.
Love our Electrolux gas dryer. We purchased an Electrolux washing maching 6 years ago but didn't need to replace our old dryer until recently and of course we went with Electrolux again as the washing machine has been great. With the new dryer, I no longer need to go to the laundromat to dry our bulky comforter! When we purchased our washing machine it came with 2 white bases (b.o.g.o). being that our laundry is in the basement we didn't care if our new dryer matched so we went with the in-stock blue dryer vs waiting for white to come in. Either way, you can't go wrong with Electrolux. Yes, they are expensive but you pay for what you get. Totally worth the cost. Would definitely recommend and buy again.