Customer Reviews for Electrolux - 4.4 Cu.Ft. Stackable Front Load Washer with LuxCare Wash System - White
Customer Rating
5
So far it's great!
on April 1, 2023
Posted by: MtMama
from Montana
This machine replaced a top load from another brand. I hated that machine. It didn't get clothes clean and left lint residue all over the clothes. This machine gets clothes clean, is faster and more efficient. I love it! It's easy to use, has the right amount of features for me. The only slight negative is that it is loud when spinning.
I absolutely love my new washer! I can use so much less detergent now and the clothes come out so clean. It doesn’t take long to dry clothes either because the skin cycle gets them so dry. I couldn’t be happier.
Love it! It’s the 2nd one I bought Old one was 12 years old ….. only thing that ever went wrong was the door latch Newer design has an improved door latch that will likely last longer
The laundry products dispenser fills up with water after every wash and I have to use a towel to soak up water or it will become musty, moldy. This is just an extra step I have to do after every wash. Since I don't have a sink in my laundry room, it takes up my time. It would be better to have a dispenser that would drain after the wash. I'm happy with my washer , except for the dispenser.
Response from www.electrolux.comBy John, Online Outreach Specialist, March 28, 2023
Hi there, our valued customer. We appreciate you sharing your feedback on your washer with us. Please know that it's important for us to hear if our products are meeting our consumers expectations, and we hope that we can better serve your needs in the future. Should you ever need any assistance or have any additional concerns, feel free to connect with us at 877-435-3287, Monday-Friday 8:30 am–8 pm EST, and we will be happy to assist. Best Regards, John.
I wasn't familiar with the brand until a friend who swears by them encouraged me to purchase one and I have not been disappointed. It runs well and saves energy.
The only problem I have is with the laundry products dispenser, but that means every time I do a wash I have to stop and take a towel and soak up the water left in the bleach and softener part of the dispenser, then I have to hang the towel to dry until the next wash is done. I do not have a sink in my laundry room and this is just extra time added to each wash. If I do not soak up the water, it will stay and that level and start to cause orders, mildew, etc. I think it is a poor design. My washer operates fine except for the dispenser.
Response from www.electrolux.comBy Christian , Online Outreach Specialist, March 20, 2023
Hi Suzanna!
We are sorry your experience didn’t match your expectations with your front-load washer. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, connect with us via Live Chat or call us at 1-877-435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.