Customer Reviews for Electrolux - 4.4 Cu.Ft. Stackable Front Load Washer with LuxCare Wash System - White
Customer Rating
4
Ease of Operation and Excellent performance
on May 29, 2023
Posted by: Chief Ray
from Twin Citites, MN
This is so easy to operate, and it does such a great job, I am glad I replaced my old, inefficient washer. It has more flexibility, and I just love the quick wash feature. Did I mention that all of the cycles do a great job of washing. Adding detergent, bleach and fabric softener are also very easy. It is quiet too.
The washer was delivered with broken struts. It was repaired and is still broken. Can’t use high spin setting. Even on medium spin the machine bangs and moves sideways
Response from www.electrolux.comBy John, Online Outreach Specialist, May 30, 2023
Good day, Nancy Anne. We are disheartened to hear this has been your experience with your washer in such a short time. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please contact us via Live Chat pr call us at 877-435-3287, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! Best Regards, John.
Before buying my washer, I researched all of the different brands and determined that Electrolux was one of the best. When I mentioned that to the delivery people, they said they didn't realize that, but they haven't had to pick up any of them for return so to them that meant that Electrolux was better than the rest.
This washer replaced a 34 year old machine and the Electrolux has been absolutely fabulous. It's a water-saver model and Energy Star, which was very important to me. The machine is very quiet operating and cleans clothing and blankets efficiently. I have enjoyed the different features of the machine, including wash time variations and spin cycle variations.
You get what you pay for. Bought 3 months ago and already worried that the front door is leaking. Soap dispenser difficult to open and does not empty properly - it is full of water after each load.
Response from www.electrolux.comBy Jessica, Online Outreach Specialist, May 23, 2023
Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations and we understand your frustration. Should you still need further assistance, you can reach out to us by live chat at www.frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Our entire shopping experience was actually enjoyable. Our last machine was on its last legs and shopping for a new washer wasn't something to look forward to. The salesman was great, deliver on time and the washer's performance is exceptional.