Customer Reviews for Electrolux - 8.0 Cu. Ft. Stackable Gas Dryer - White
Customer Rating
3
Not great
on February 18, 2021
Posted by: liorab
from Kalamazoo, Michigan
When our dryer was delivered, it wouldn't heat.. The igniter was bad. It took 2 weeks to fix. Upon one of the first loads dried, I found a hoodie had been ruined. The metal beads at the end of the hoodie string had gotten caught in the lint trap and RIPPED, TORN from the string. Since then, another hoodie string was caught, but thankfully not torn, only pulled out so that I have to restring it. Also, while I appreciate that the power button isn't as touchy as the one on the washer, it is too hard to push sometimes.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Kiara, Online Outreach Specialist, February 22, 2021
Hello Liorab! Thank you for sharing your feedback. I can understand your concerns and will do my best to help with a speedy resolution. It is recommended that when you dryer items with strings, you should tie them up before putting them in the dryer. You can find this information on page 36 in your owner's manual. Thank you for this information in regards to the power button. Your comments are vital to us in improving future appliances. For additional help, please do not hesitate to reach out to us via live Chat at Electrolux.com or call us at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST. Kindly, Kiara
Love my washer and dryer. They are quiet, it is quick drying , love how big it is. The lint trap is nicely design easy to clean. Very energy efficient. Love it
Lots of options on touch panel to meet any needs although I stick with eco setting. Large drum is plenty of room for large loads. Clean lint message at end of cycle is good reminder.
I purchased this dryer with the advice of the sales person on the phone. I was reluctant at first then finally decided to take his advice and go for it.. I am so glad that I listened to him and purchased this dryer as it is used all day/5days week to dry towels in a hair salon. It is quiet, efficient and huge!!! Im very happy with my purchase;)
I bought the pair about a month ago and couldn't be happier with my purchase. My laundry room is tight so the stacked units saved me lots of floor space and I was able to move them away from the garage door, which with my old dryer was a real hassle due to the gas pipe sticking out of the floor. The features of the units I bought are perfect. I like that the washer doesn't shake while spinning and both the waher and dryer are very quiet.