Customer Reviews for Electrolux - 8.0 Cu. Ft. Stackable Gas Dryer - White
Customer Rating
5
Great dryer
on June 6, 2018
Posted by: glenda002
from Indianapolis
I bought this almost 3 months ago took almost 2 months to get but well worth the wait. Good price for it. I got the one without so many features on it but I like it and it works really well for me
I bought both washer and dryer about a month ago. It has very nice digital features and water conservation abilities. It also washes and dries the clothing thoroughly. You will not regret this purchase.
This is the dryer that matches the washer with vibration/noise control that is supposed to be good for second floor installation. I never imagined the dryer would be so loud! It makes a very pronounced, rapid "thunka-thunka-thunka" noise. I actually called the dealer because I thought something had happened during delivery to caused the drum to be unbalanced. The authorized repairman told me that the sound was normal. Also said that "it might get better as the ball bearings wear down". Or "it might be the seam on the drum hitting something, but that was normal". Get better when the ball bearings wear down?!? I'm not mechanic, but bearings that wear down are ball bearings that are shot and no longer functioning. The dryer this unit replaced made a gentle "whoosh" sound when it was running. The dryer is on the third floor and I can hear the "thunk thunka" noise all the way downstairs. As for the performance, it works but takes longer to dry clothes than my old one, and needs to be on the highest setting. "Regular" setting consistently left clothes damp.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Ciara, Online Outreach Specialist , June 4, 2018
Hi Muriel!
We hate that you are not fully satisfied with your purchase and thank you for bringing your concerns to our attention.
If your clothing is not dry within one cycle, you want to check a few things, such as making sure the lint filter is cleaned and that there are no venting restrictions.
Also, ensuring that your dryer is installed proper can minimize any sounds that you are hearing.
If the installation is correct or the tips provided does not resolve your concerns, please contact us directly at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Sometimes it doesnt dry all the way but it's really quiet. I wish it had a setting for smaller loads. But I love the button features.
I would recommend this to a friend!
Response from www.electrolux.comBy Brandi, Online Outreach Specialist, May 21, 2018
Hi, CBABB. We appreciate your feedback. The best option for a small load may be the 30 minute timed dry or normal cycle. While we cannot implement all suggestions we receive, we will continue to use valuable feedback like yours to improve the quality and design of our products moving forward. ~ Brandi
I'd been hesitant to purchase a new washer and dryer, fearful of being overwhelmed by the "high-tech" of a new washer and dryer. my new Electrolux washer and gas dryer are super easy to use and wonderfully efficient.