Customer reviews from auraframes
Aura - Buddy 10.1'' LCD Wi-Fi Digital Photo Frame - Biscuit
Average customer rating
4.9
(6,611 Reviews)
Rating breakdown 6,611 reviews
5 Stars
6,203
4 Stars
284
3 Stars
83
2 Stars
15
1 Star
26
99%of customers recommend this product.
(
1,453 out of
1,475)
Customer Reviews for Aura - Buddy 10.1'' LCD Wi-Fi Digital Photo Frame - Biscuit
Posted by: John Bittner
from Colorado
Gender:Male
Verified Purchase:Yes
I like the concept and my Mom liked the gift. Seems to work as described. Setting up the intro pictures was pretty clunky and the instructions were not so clear. I heard about this on the Michael Smerconish show and tried to use the discount code MICHAEL as advertised but the code didn’t work, so I had to pay full price. Seems like the marketing department forgot to tell the website folks the promises they were making.
Written by a customer while visiting auraframes
Posted by: JMorgan
from Boulder, CO
Gender:Female
Verified Purchase:Yes
This was a gift for my son and daughter-in-law, I’ve heard how much they love it and my grandchildren are fascinated. They tell me the resolution is excellent and it fits in nicely with their decor.
Written by a customer while visiting auraframes
Customer Rating
2
Great Image Quality, Expensive, Subpar Interface
on January 7, 2025
Posted by: Noel
from Austin
Gender:Male
Verified Purchase:Yes
Image quality really is excellent. The Carver Mat is expensive, and the screen resolution and color rendering quality are the reason why.
The interfaces, both physical and digital, are really disappointing. I knew it didn’t have a touch screen when I bought it, but my dad (recipient of this gift) kept trying to swipe and pinch-to-zoom, as one does with a screen, and he kept getting frustrated. The touch strip controls on the top of the frame are neither reactive nor intuitive to use, and because my dad has dementia, he can't learn new things, so he kept going back to swiping and pinching the screen in frustration.
The app is truly terrible. Syncing with a Google Photos shared album mostly works, but once you've chosen to sync to a Google Photos album, it's no longer possible to manually add photos or videos through the app. Video is not supported for Google Photos albums, and you have to remember to manually open the app every time you add photos to the shared album to sync the shared album with the frame. Also can't upload videos through the web interface.
I didn’t think the lack of battery or on-board storage was going to be an issue until my dad (again, who has dementia) unplugged the frame and walked away with it, at which point it of course stopped working. He can't remember it has zero autonomy, so it mostly sits around unplugged and dead wherever he last forgot it.
Dealing with a person with dementia makes you very aware when something is not intuitive, and everything about the Carver Mat is counterintuitive. When you really start using it, you realise the only application it's suited for is hanging on a wall, but it can't even do that because of its bulky base and plug-in requirement.
No, I would not recommend this to a friend.
Written by a customer while visiting auraframes
Posted by: Lorena
from Miami Fl
Gender:Female
Verified Purchase:Yes
I absolutely love this device. I get to see all my pictures of birds , travel family events etc. It has so much storage capacity. It lightens and brightens my day
I would recommend this to a friend!
Written by a customer while visiting auraframes
Posted by: M.D.F.
Verified Purchase:Yes
Best Christmas gift we could’ve given for the person who has everything! Everyone loves it. It’s awesome!
I would recommend this to a friend!
Written by a customer while visiting auraframes
Posted by: RussB22
from Newark, MD
Gender:Male
Verified Purchase:Yes
Amazing clarity, easy set up. We all love standing by and watching the photos come across
I would recommend this to a friend!
Written by a customer while visiting auraframes
Customer Rating
5
Perfect for an outside of state Mimi (grandmother)
on January 7, 2025
Posted by: Shelly
from Louisville, KY
Gender:Female
Verified Purchase:Yes
Purchased for my mother in law that lives out of state. It has been amazing. She has loved it and when we upload pics she gets a notification on can't wait to get back to her aura frame to see.
I would recommend this to a friend!
Written by a customer while visiting auraframes
Posted by: MS2024
from Boulder, CO
Gender:Male
Verified Purchase:Yes
My sister first got one of these for our parents a few years ago. I picked up two more for my in-laws and our own this year. It’s so easy to share photos with all the grand parents of my kids. The ability to customize the slide show is amazing. My overall favorite aspect of these beautiful frames is no subscription fee. The whole thing just works flawlessly.
I would recommend this to a friend!
Written by a customer while visiting auraframes