Customer reviews from auraframes
Aura - Buddy 10.1'' LCD Wi-Fi Digital Photo Frame - Biscuit
Average customer rating
4.9
(6,612 Reviews)
Rating breakdown 6,612 reviews
5 Stars
6,204
4 Stars
284
3 Stars
83
2 Stars
15
1 Star
26
99%of customers recommend this product.
(
1,453 out of
1,475)
Customer Reviews for Aura - Buddy 10.1'' LCD Wi-Fi Digital Photo Frame - Biscuit
Customer Rating
5
Must Have gift for new parents and grandparents
on April 25, 2023
Posted by: SusanK
from United States
I love my 2 Aura frames. they work seamlessly and were easy to set up. customer service is great too.
Written by a customer while visiting auraframes
Customer Rating
3
My parents love it
on April 25, 2023
Posted by: JenniferF
from United States
Ordered a frame as an anniversary gift for my parents' 60th anniversary. Decided to prepare before giving as they are not terribly tech savvy. The app, when used from my phone, works fairly well. Unfortunately attempts to add photos from my laptop caused the app to think I was preparing a separate frame. I had to create a zip file for the photos, send them to myself in an email, and then transfer them from my phone using the Aura app. Most family members were able to use the app without difficulty, however my uncle, who is not terribly tech savvy, had difficulty and ended up sending me photos to add for him. The app offers gift givers the ability to prepare a gift message paired with a photo ahead of time that is supposed to appear when the frame is plugged in the first time - this did not work for us, likely due to a weak WiFi connection.
Suggestions for the app that would create a better viewing experience: ability to create folders within app to give users a chance to view batches of photos and switch every few weeks rather than excluding individual photos (we had over 400 photos, which makes for a cumbersome slide show); ability to use app on a laptop for greater ease of editing; function that groups photos that do not conform to horizontal display to allow greater ease of editing photo display within the app.
Overall I was happy with the results. I am so happy I decided to prepare the frame prior to giving it to my parents because accessing troubleshooting tips from the website, figuring out work-arounds for trouble loading photos, and dealing with connectivity issues would have been beyond them. I recommend this product with some hesitation.
Written by a customer while visiting auraframes
Customer Rating
5
Great Experience!
on April 25, 2023
Posted by: Anonymous
from United States
It was perfect! My only recommendation would be to have different color options for this model.
Written by a customer while visiting auraframes
Customer Rating
5
Best gift ever!
on April 26, 2023
Posted by: LORETODEundefined
from United States
I gave this to my husband for his birthday and he loved it! He loves sentimental gifts but he also loves gadgets, so this gift was the best combination of both!
Written by a customer while visiting auraframes
Customer Rating
5
Picture frame
on April 26, 2023
Posted by: Anonymous
from United States
Everyone loves looking at the pictures when they come in. We have purchased a second one for my 92 year old mother who will love looking at the pictures
Written by a customer while visiting auraframes
Customer Rating
5
Amazing
on April 27, 2023
Posted by: Anonymous
from United States
Product is awesome - grandparents absolutely love it.
Written by a customer while visiting auraframes
Customer Rating
5
Fantastic gift for new grandparents!
on April 29, 2023
Posted by: KelseyO
from United States
It’s been SO fun updating my parents’ frame with ultrasounds and then pictures of their grandbaby!
Written by a customer while visiting auraframes
Customer Rating
5
Charlotte
on April 29, 2023
Posted by: RobertEundefined
from United States
Excellent customer service when our frame quit working, made replacement quick and easy!
Written by a customer while visiting auraframes