Customer reviews from LEGO
LEGO - Minecraft The Ruined Portal 21172
Average customer rating
4.5
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
17
4 Stars
4
3 Stars
0
2 Stars
1
1 Star
1
91%of customers recommend this product.
(
21 out of
23)
Customer Reviews for LEGO - Minecraft The Ruined Portal 21172
Customer Rating
5
Love the mechanics!
on March 3, 2023
Posted by: BurtBee
I got this set to add a connection between my overworld and nether sets, and I really love it! You get a lot of detail in this set, besides the mechanic part. Two minifigures with armor and weapons and two animals, along with decorative items. It took me a second to figure out how the mechanics actually work. You RAISE the portal with the stone blocks. Once you raise it to the top, it stays. The lever on the side is only for LOWERING it. You just gently pull it and the portal will go down.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
5
Son loves it
on August 11, 2021
Posted by: sean123
[This review was collected as part of a promotion.] My oldest loves Minecraft. When he saw this set he could not wait to get it home and put it together. He did have a little trouble putting it together. Some of the directions were harder to understand. However, he figured it out and loves it.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
5
NETHERITE ARMOR!!!!!
on August 1, 2021
Posted by: EmperorResourcefulPlate
This is the only set with a full set of “Netherite Armor”!! It also comes with a Netherite Sword! It would have been great to come with a Pickaxe but it’s fine. Maybe with Caves & Cliffs sets? The only downside is how the Portal works. It comes up great but you need to push it for it to go down.
I recommend this set for anyone who loves Minecraft!
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
5
Central Piece
on August 6, 2022
Posted by: Razzy
Pretty big for its price (atleast in my region compared to other sets) . Bought it especially for the Netherite armor and sword (ore too) since its the only one having a full set , althrough they could've chosen another skin beside the usual Steve . Also , the portal mechanism is pretty weird and it took me a while to realise how it works, but other than that its an awesome set that connects well with others (and to be honest i've grown pretty fond of it)
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
4
Difficult but fun
on August 7, 2021
Posted by: Aim979
[This review was collected as part of a promotion.] I got this for my Lego and Minecraft fanatic, and he did enjoy it. He said that the instructions are somewhat easy to follow, but that it was hard to get the blocks to connect completely. Snapping on a piece on one side would result with a piece on the other side snapping off. It’s very hard to make the characters hold the weapons and hard to remove them once they are there. Once he did get the portal together, it didn’t work the way it was intended. He did enjoy it once it was completed and would be fun for any Minecraft fan.
I would recommend this to a friend!
Response from LEGOBy Jane, LEGO® Customer Service, August 12, 2021
We're always here to help with any building questions your son may have! Just get in touch at LEGO.build/Service-BV and we'll help troubleshoot!
Written by a customer while visiting LEGO
Customer Rating
2
Nether again!
on May 30, 2022
Posted by: Bennyblackdog
My son was super excited to get this set for his birthday as he loves Minecraft and the nether portal feature looked so cool!
He spent a better part of an afternoon patiently building it. When he finally finished, the nether portal wouldn’t work properly. There were a lot of tears of frustration!
I tried to fix it but realized I needed to build it myself to figure out what was happening with the mechanism. So then I also spent a good hour or so rebuilding it from scratch. He just turned 8 so I thought maybe he made a small error in building that impacted the final design.
Well I finally finished it and It worked for all of 30 seconds. The crank broke off inside and I had to take it apart. Part of the crank seems to push part of the wall structure which pushes it apart. I adjusted it which helped at first but ultimately it broke again.
I consider myself to be apretty good LEGO builder and so unless I am completely missing something, I think the mechanism is a bit finicky and breaks easily.
All the figures are great though, but unfortunately the set has sat in a pile completely unused because no one has wanted to spend the time trying to rebuild it again since.
It’s been one of the most anticipated LEGO sets we’ve had but the most disappointing.
No, I would not recommend this to a friend.
Response from LEGOBy Henny, LEGO® Customer Service, May 31, 2022
Oh no! That's certainly not the experience we want you and your son to have! Let's fix this! Get in touch with us at LEGO.build/Service-BV so we can make things right!
Written by a customer while visiting LEGO
Customer Rating
1
Won’t hold together
on February 24, 2022
Posted by: PatientGamer052
My son built this and ended up in tears. I helped him by rebuilding it TWICE and each time it fell apart. It’s missing key structural supports. Very frustrating. We’ve never had this happen, and this was a huge disappointment.
No, I would not recommend this to a friend.
Response from LEGOBy Jane, LEGO® Customer Service, February 25, 2022
Oh no! We don't want our young builders to have a disappointing experience and we're sorry for the frustration. We're always here to help figure out what's wrong, so please give us a shout at bit.ly/3rVn8Te so we can take a closer look!
Written by a customer while visiting LEGO
Customer Rating
4
Me likey
on April 13, 2022
Posted by: PowerfulWalrus064
the product is good and i do recommend getting it, but I don't like how the tusk look on the hoglin looks
I would recommend this to a friend!
Written by a customer while visiting LEGO