Customer reviews from Forno Appliances
Forno Appliances - Capriasca Alta Qualita 6.58 Cu. Ft. Freestanding Double Oven Dual Fuel Electric Range with Convection Oven - Silver
Average customer rating
4.4
(67 Reviews)
Rating breakdown 67 reviews
5 Stars
40
4 Stars
16
3 Stars
11
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Forno Appliances - Capriasca Alta Qualita 6.58 Cu. Ft. Freestanding Double Oven Dual Fuel Electric Range with Convection Oven - Silver
Customer Rating
3
Great Oven
on January 16, 2023
Posted by: Jihee
Great range with eight burners. However, the oven has a minor problem. Had no problem using it at a lower temp; however, the paint at the bottom piece started to come off after using it at temp 425.
Written by a customer while visiting Forno Appliances
Customer Rating
5
48″ Capriasca Dual Fuel Gas Range & Electric Oven • 8 Italian Sealed Burners • FFSGS6187-48
on January 15, 2022
Posted by: Brian B
My initial reaction? Very impressive! It hasn't been hooked up yet so more on performance later.
My first impression is that the range is built well. Everything fits together well. The burners and grates are extremely solid, heavy pieces. The wire racks are just as impressive and glide smoothly. Supplying 3 per oven is generous. The metal lighted control knobs, weight of the doors action: extremely nice.
I did a lot of research before I bought and this range has more power and better features than the other imported brands and similar features to the domestic brands... for half the price.
All these features, power, and substance in most areas at an incredibly low price mean that there must be cost cutting somewhere. The stainless sheetmetal panels clearly feel like a lighter gage than the domestics (compare the overall weight to the others) which may dent easier. Also when I unpackaged it I found several screws at the bottom of the box. I also found several loose screws on the range. It is assembled with sheetmetal screws and many were stripped out and could not be tightened fully. Maybe a switch to rivets would be better?
I am very impressed overall. This is a beautiful well built range. I love it so far.
My first impression is that the range is built well. Everything fits together well. The burners and grates are extremely solid, heavy pieces. The wire racks are just as impressive and glide smoothly. Supplying 3 per oven is generous. The metal lighted control knobs, weight of the doors action: extremely nice.
I did a lot of research before I bought and this range has more power and better features than the other imported brands and similar features to the domestic brands... for half the price.
All these features, power, and substance in most areas at an incredibly low price mean that there must be cost cutting somewhere. The stainless sheetmetal panels clearly feel like a lighter gage than the domestics (compare the overall weight to the others) which may dent easier. Also when I unpackaged it I found several screws at the bottom of the box. I also found several loose screws on the range. It is assembled with sheetmetal screws and many were stripped out and could not be tightened fully. Maybe a switch to rivets would be better?
I am very impressed overall. This is a beautiful well built range. I love it so far.
Written by a customer while visiting Forno Appliances
Customer Rating
5
Emailed Customer Service & Got a Prompt Response!
on November 17, 2022
Posted by: Janet
Although we bought our range a couple of months ago, we are only now installing it in our new kitchen. It was tricky finding someone licensed to do the LP Conversion and we were a week out to Thanksgiving. I was wondering if I could still use the electric ovens before the burners were fitted for LP. I emailed customer service and got a response in hours! And they sent me videos for the installer! And helped me with my warranty registration. Wow, how refreshing to have a Customer Service department that actually does customer service!
Written by a customer while visiting Forno Appliances
Customer Rating
5
48″ Capriasca Dual Fuel Gas Range & Electric Oven • 8 Italian Sealed Burners • FFSGS6187-48
on April 14, 2022
Posted by: James W
I am very excited to begin cooking and baking with this professional series range! Forno is a great company and great design!
Written by a customer while visiting Forno Appliances
Customer Rating
3
Range Damaged
on February 10, 2023
Posted by: Daniel
from 23832
Stove damaged upon delivery. The whole front bottom was caved in and all three front ft missing.
Written by a customer while visiting Forno Appliances
Customer Rating
3
Problems on Arrival
on February 27, 2023
Posted by: Dan
I would otherwise love the range, but the toe kick had blemishes, and one burner had natural gas nozzles in so tight that the soft brass stripped attempting to remove them to install Propane, so we only have use of 7 burners which is frustrating.
Response from Forno Appliances By Michael, Customer Service, February 27, 2023
Hi Dan,
I'm sorry to hear that you're experiencing issues with damages and stripping on the burners during the conversion process. To help you with this matter, please contact our parts department at mypart@forno.ca with all the necessary details regarding the parts you need, and we'll be happy to assist you right away.
I'm sorry to hear that you're experiencing issues with damages and stripping on the burners during the conversion process. To help you with this matter, please contact our parts department at mypart@forno.ca with all the necessary details regarding the parts you need, and we'll be happy to assist you right away.
Written by a customer while visiting Forno Appliances
Customer Rating
4
Almost perfect
on January 27, 2024
Posted by: Nervous Boris
from Orange County, CA
Gender:Male
I purchased the 48 in Capriasca gas range about three months ago and am very happy with it, with one exception.
The steel for the rotisserie stick is too flexible, so it won't turn with a large chicken or turkey. With that said, I imagine I can get a similar hardened steel rod from a local steel supply yard, but with what we paid I would think this would be a higher quality attachment.
The steel for the rotisserie stick is too flexible, so it won't turn with a large chicken or turkey. With that said, I imagine I can get a similar hardened steel rod from a local steel supply yard, but with what we paid I would think this would be a higher quality attachment.
Other than that, the unit operates great. It took a bit of time to figure out the best methods, but now the food is coming out wonderfully.
I would recommend this to a friend!
Written by a customer while visiting Forno Appliances
Customer Rating
5
Just Delivered
on July 31, 2023
Posted by: Adam
Just delivered and won't be installed for a while. Seems odd to have to leave a review for a warranty registration.
Written by a customer while visiting Forno Appliances