Customer reviews from Forno Appliances
Forno Appliances - Capriasca Alta Qualita 5.36 Cu. Ft. Freestanding Dual Fuel Range with Convection Oven - Silver
Average customer rating
4
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
14
4 Stars
16
3 Stars
8
2 Stars
2
1 Star
1
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Forno Appliances - Capriasca Alta Qualita 5.36 Cu. Ft. Freestanding Dual Fuel Range with Convection Oven - Silver
Customer Rating
2
It’s really hard not to be able to a live person.
on April 7, 2023
Posted by: Ed
Service is really slow, and disappointed with my stove and hood range missing parts and broken parts takes a long time for replacement parts.
Response from Forno Appliances By Michael, Customer Service, April 12, 2023
Hi Ed,
We cannot seem to find an your request in our support database. We will be happy to call you and speak with you over the phone, we just require some preliminary information first to better be able to assist you more efficiently and in a timely manner. Please email all the details of your case to mysupport@forno.ca and once received, you can request a call!
We cannot seem to find an your request in our support database. We will be happy to call you and speak with you over the phone, we just require some preliminary information first to better be able to assist you more efficiently and in a timely manner. Please email all the details of your case to mysupport@forno.ca and once received, you can request a call!
Written by a customer while visiting Forno Appliances
Customer Rating
5
Fast reply
on October 26, 2022
Posted by: Emily
The oven is beautiful. There was a broken part that broke somewhere before or during delivery. They replied within hours and shipped out the part same day.
Written by a customer while visiting Forno Appliances
Customer Rating
4
Almost Perfect!
on June 22, 2023
Posted by: Deidre
Beautiful Range; delivered with very good packing; no damage to outside at all, but when I opened the crate, there was damage to the inside of the blue oven!! This was obviously there during manufacturing and present at the time of packing for shipping. Love the range, but Quality Control is not very good! How can you pack something so well and not notice there is a huge flaw inside the oven???
I am happy to say that so far the response to my notification that there is a problem has been very fast and hopefully the new part will be shipped quickly..
Written by a customer while visiting Forno Appliances
Customer Rating
4
Great range
on January 29, 2023
Posted by: Phuong
I've had this range for less than a month but I'm loving it. I would have given this a 5 star rating but I'm disappointed with the rotisserie. The rod is kinda flimsy, the forks short, the fork tips are a little dull and it would be better if there were 4 prongs on each forks instead of 2. It struggled to handle a 6lb duck. That was one of the selling points for me and since it was an accessory that came with the range and wasn't an aftermarket addition.
Written by a customer while visiting Forno Appliances
Customer Rating
4
Fast Service
on August 6, 2024
Posted by: Clifford
Got product in about a month which is fast as I'm located on a neighboring island in Hawaii. Coverting to liquid propane is simple yet takes a while as the jets are side mounted in a tight space. Burners burns nicely. Stainless steel is not of the best quality and I expect it will start to show signs of rust in a short time (Note: I left a part that got moist and 12-hours later it showed a small rust spot). One part was missing from burner grill and am hoping to get a replacement. Other than all the aforementioned, I'm okay with the product considering the price paid.
Written by a customer while visiting Forno Appliances
Customer Rating
5
36″ Capriasca Dual Fuel Gas Range & Electric Oven • 6 Italian Sealed Burners • FFSGS6187-36
on April 14, 2022
Posted by: And T
Customer service and response time is number one factor in acquiring my customer loyalty.
Written by a customer while visiting Forno Appliances
Customer Rating
5
Great product
on September 20, 2022
Posted by: Austin
So far so good. Great look and style. Love the sealed burners and simmer option for all burners
Written by a customer while visiting Forno Appliances
Customer Rating
5
Outstanding range!
on November 4, 2022
Posted by: David
from Martinsville, IN
Gender:Male
We love our Forno gas range! If I were a professional chef I would have this!
I would recommend this to a friend!
Written by a customer while visiting Forno Appliances