Customer Reviews for Forno Appliances - 48 in. Wide 8 Burner Galiano 6.58 Cu. Ft. Freestanding Dual Fuel Range with Convection Oven and Griddle - Silver
Customer Rating
3
Good service
on January 5, 2023
Posted by: Keith
Need people to talk to for parts that are not warrant
Communication with purchase and delivery were great! Product looks every bit the price and so far have been very happy with the cooktop. The ovens however...not so sure on. First, no digital displays so good for not worrying about board failures BUT there is no timer, also no way that I have figured out on how to tell the oven is preheated. No tone, nothing. Purchased a oven thermometer. The convenction oven takes FOREVER to get to temp and has trouble holding it. Rather disappointing, need some help figuring this out I guess.
Prior to buying a Forno range, I had several nice chats with Genevieve. She answered all my questions and did an on-line video tour of the range. She also sent links for the NG to LP conversion and helped find a seller who offered "white glove" delivery of the range.
Sharon a customer service rep was very instrumental in helping me to figure out the issue with my oven and helping me resolve the issue in a timley manner. Thank you Forno, I'm loving my new stove and the oven is AWESOME!!!