Customer Reviews for Forno Appliances - 48 in. Wide 8 Burner Galiano 6.58 Cu. Ft. Freestanding Gas Range with Convection Oven - Stainless Steel
Customer Rating
3
Nice product.
on July 17, 2023
Posted by: Travis
The quality of the range is great. Customer service for parts has been great. Not being able to contact someone in technical support by phone is frustrating. I am currently trying to resolve an issue with the small oven and I keep getting an action needed reply.
We were excited to receive our new gas range. It looks fantastic and we had it professionally installed. However, the small oven wouldn't operate and we had 40 guests over so we were disappointed that our new stove didn't function correctly.
Other than that great, we hope it lasts a long time and we look forward to using it fully functioning.
Love stove. Hard getting into contact with tech support
Response from Forno Appliances By Michael, Customer Service, June 16, 2023
Hi Douglas,
I couldn't find an open ticket for you in our database. To address your issue promptly, please contact our technical support team at mysupport@forno.ca. Kindly provide them with the details of the problem you're experiencing, along with your proof of purchase. Our dedicated technical support agents will promptly respond to your email within 24 hours!