Customer reviews from blackanddeckerappliances.com
Black+Decker - 8-Slice Extra-Wide Convection Oven - stainless steel
Average customer rating
4.5
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
24
4 Stars
1
3 Stars
1
2 Stars
1
1 Star
2
93%of customers recommend this product.
(
26 out of
28)
Customer Reviews for Black+Decker - 8-Slice Extra-Wide Convection Oven - stainless steel
Customer Rating
5
Perfect in the kitchen
on March 27, 2021
Posted by: Madlovepuddin
[This review was collected as part of a promotion.] I got this extra wide toaster oven for my kitchen and it's great. I wanted for personal size pizzas and small food items to place in here. It's easy to use and works great. It is pretty big so it will take up some counter space.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Nice and Large
on March 28, 2021
Posted by: Bchipsbride
from Salem
Gender:Female
[This review was collected as part of a promotion.] If you are looking for a toaster oven that can replace your oven, this is the one for you. A few years back my oven broke and I ended up with a toaster oven. It was on the smaller side so it really limited what I could make in it but I found out how much I liked the ease of using a toaster oven over a standard oven. This extra wide toaster oven fixes that problem and now I can make all my oven favorites on my countertop. Very happy with this appliance.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Great size and lightweight
on April 5, 2021
Posted by: Rodz
from Texas
Gender:Male
[This review was collected as part of a promotion.] This is a great sized unit. Sometimes you don’t need a full sized oven to make a small meal. In this case you can still have a normal sized pizza for the family or bake some desert without the hassle of a full conventional oven. Because it’s more compact it heats up much quicker. It’s lightweight so moving it’s location isn’t to difficult. Overall it’s a good product.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
ot the Quality One Expects from B&D
on October 30, 2021
Posted by: Disappointed Dave
from Ottawa, Ontario, CANADA
Gender:Male
We bought this toaster oven to replace a B&D T660D which had been in the family for over 30 years. This one felt cheap to begin with, and stopped working correctly less than 12 months after purchase. In toaster mode, it seemed to take a long time to toast, and the results never seemed to be consistent. The only saving grace is that it is supposed to have a 2 year warranty. We'll see how much of a hassle it is to get fixed. Highly recommend you look for another make and model.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Customer Service, November 1, 2021
Thank you for providing your feedback regarding your Black+Decker Extra-Wide Toaster Oven. I’m sorry to hear of the experience you've had with your oven. However, I'm happy to advise that a new oven has been released to ship out to you under the two year warranty. If you have any further questions or concerns, please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42166915 so that I may better assist you. We look forward to hearing from you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Didn't Last
on February 24, 2022
Posted by: Tuso
from Blythewood, SC
Gender:Male
This is the second B&D convection oven I have bought. The first one lasted about 3 years and then just died! Hope this one lasts a lot longer. I reordered the same one as I like the size.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, February 25, 2022
Thank you for offering your feedback regarding your Black+Decker Extra-Wide Toaster Oven.. I'm sorry to hear that your original oven had stopped working, but I'm glad to hear that you had liked the size of it. I want to assure you that we proactively monitor feedback from consumers like you to drive continuous improvement into our products, and your comments and experience will be shared with our Quality and Engineering Team. I'm confident your new replacement oven will provide excellent performance, but should you ever need assistance with it, I'd be happy to help. Please contact us at youropinionmatters@spectrumbrands.com and reference ID number 42210442, so I can address any of your concerns.
Written by a customer while visiting blackanddeckerappliances.com