Customer reviews from blackanddeckerappliances.com
Black+Decker - 6-Slice Countertop Convection Toaster Oven - Stainless Steel
Average customer rating
4.4
(245 Reviews)
Rating breakdown 245 reviews
5 Stars
167
4 Stars
45
3 Stars
15
2 Stars
6
1 Star
12
92%of customers recommend this product.
(
207 out of
224)
Customer Reviews for Black+Decker - 6-Slice Countertop Convection Toaster Oven - Stainless Steel
Customer Rating
5
Toaster Oven
on August 20, 2021
Posted by: DarDoc
from NY
Gender:Male
[This review was collected as part of a promotion.] Great product! Easily cleanable. Has different settings that are easy to use. Toasts anything from bread to pizza to anything you can bake.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Awesome!
on August 20, 2021
Posted by: Flmom81
from Ruskin,Fl
Gender:Female
[This review was collected as part of a promotion.] Love this toaster oven. Black and Decker never lets me down. Works excellent! Lots of features.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
love this little toaster oven
on September 17, 2021
Posted by: lisamarie552
from New London, CT, United States
Gender:Female
[This review was collected as part of a promotion.] I love that this toaster oven is easy to use. It cooks things quickly especially with the convection setting on. I also like that i can use it for things that i would normally have to cook in the oven without having to turn the oven on and heat up the house.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Great performance
on October 16, 2021
Posted by: Tkrisa
from North Pole ak
[This review was collected as part of a promotion.] I got this ad a gift didn’t think I would like it I love it
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
It works!
on December 16, 2021
Posted by: Shelly
from Arlington, Texas
Gender:Female
[This review was collected as part of a promotion.] We like it but the half the screen stopped working! Cooking wise, we've cooked cookies, chicken and veggies and it works great!! The outer parts get really hot when they are on. Which I didn't really like. It takes up little counter space.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Kristoff, Contax 360, March 5, 2026
Hello Shelly,
Thank you for taking the time to share your experience and for choosing Black + Decker. We are sorry to hear that the LCD screen is malfunctioning and that the exterior of the unit is getting hot. We are eager to assist you and resolve this in the best way possible.
We want to make sure you’re supported and have the most accurate information for your Countertop Convection Toaster Oven. To do that, we’d like to connect with you directly so our customer care team can review this with you and help with the next steps.
Please reach out to us at empowercustomerservice@spectrumbrands.com or call 973-287-5134, Monday–Friday, 9am–5pm. Our team will be glad to assist.
Thank you again for your feedback—it’s helpful not only for us, but for others considering this product as well.
Thank you for taking the time to share your experience and for choosing Black + Decker. We are sorry to hear that the LCD screen is malfunctioning and that the exterior of the unit is getting hot. We are eager to assist you and resolve this in the best way possible.
We want to make sure you’re supported and have the most accurate information for your Countertop Convection Toaster Oven. To do that, we’d like to connect with you directly so our customer care team can review this with you and help with the next steps.
Please reach out to us at empowercustomerservice@spectrumbrands.com or call 973-287-5134, Monday–Friday, 9am–5pm. Our team will be glad to assist.
Thank you again for your feedback—it’s helpful not only for us, but for others considering this product as well.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Great toaster oven
on January 2, 2022
Posted by: jsvalen12
Gender:Male
I like these ovens so much, I already own 2 of these B+D toaster ovens. This replaces the one that I bought 4 years ago. Unfortunately, the wire that hooks onto the door broke on the older oven. Even though it still operates effectively, I decided to replace it before it goes out of stock.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, January 4, 2022
Thank you for offering your feedback regarding your Black+Decker Countertop Convection Toaster Oven. I'm sorry to hear of the experience you've had with your older model, but I'm glad to hear that your do like your oven. I want to assure you that we proactively monitor feedback from consumers like you to drive continuous improvement into our products, and your comments and experience will be shared with our Quality and Engineering Team. I'm confident your new oven will provide excellent performance, but should you ever need assistance with it, I'd be happy to help. Please contact us at youropinionmatters@spectrumbrands.com and reference ID number 42190168, so I can address any of your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
I presently do not
on April 4, 2022
Posted by: jeanettei2
I presently do not use this toaster over. Takes up too much room on the counter and controls don't seem to work properly.
Response from influenster.comBy Michelle, Consumer Service, April 5, 2022
Thank you for offering your feedback regarding your Black+Decker Countertop Convection Toaster Oven. I’m sorry to hear to hear of the difficulties you're having with your oven. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your oven has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting influenster.com
Customer Rating
5
Great features
on October 20, 2022
Posted by: JJAbby
from Long Island, NY
Gender:Female
[This review was collected as part of a promotion.] This is my 3rd convection/toaster oven. Lasts about 3 yrs.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com