Customer reviews from blackanddeckerappliances.com
Black+Decker - 6-Slice Countertop Convection Toaster Oven - Stainless Steel
Average customer rating
4.4
(245 Reviews)
Rating breakdown 245 reviews
5 Stars
167
4 Stars
45
3 Stars
15
2 Stars
6
1 Star
12
92%of customers recommend this product.
(
207 out of
224)
Customer Reviews for Black+Decker - 6-Slice Countertop Convection Toaster Oven - Stainless Steel
Customer Rating
5
Wow! Great features!
on July 9, 2021
Posted by: anonymom1
from Brooklyn, NY, United States
Gender:Female
[This review was collected as part of a promotion.] Works well, easy to use, so many great features. Looks good on the counter too.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Love to use in place of my oven
on July 12, 2021
Posted by: areesa73
from Spokane WA
Gender:Female
[This review was collected as part of a promotion.] There are times where I don't need the oven to make something small, so I use this instead. It works perfectly! I can make chicken strips, fries and cookies in this oven. It is big, but not too big. It does take up a decent amount of counter space, so keep that in mind.
The words on the display wear off way too easily. I got the idea of putting clear nail polish over the words, and that has stopped them from wearing off. Also, the grate at the bottom, inside, doesn't come out and it gets greasy. You can't get your hand in there to clean it. Both of these issues almost made me give it 3 stars, but it cooks so well, I kept it at 4 stars. If they fix these 2 issues, it will definitely be a 5 star product.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michelle, Customer Service, July 12, 2021
Thank you for offering your feedback regarding your Black+Decker Countertop Convection Toaster Oven. I’m sorry to hear that the lettering is easily coming off of your oven. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your oven has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Great toaster oven!
on July 12, 2021
Posted by: slthorpe86
from Macomb, MI, United States
Gender:Female
[This review was collected as part of a promotion.] I have been using this toaster oven for a few weeks and so far our family loves it. It is really easy to use and has a lot of space inside. We love all the one-touch functions for lots of different foods. That makes it easy for my kids to use too. Everything we have made has come out perfect! I would definitely recommend the Black and Decker - Countertop Convection Toaster Oven.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
So many options
on July 16, 2021
Posted by: nicu76rn
from Evans, CO, United States
Gender:Female
[This review was collected as part of a promotion.] I got a Black and Decker digital convection countertop oven. It doesn’t have a big foot print and takes up just about the size of a regular toaster oven but with more useful features. It can bake, broil or toast. It has a digital timer and you can select if you want to use the air fryer or rotisserie mode. I especially like that you can make rotisserie chicken and it came with the accessories to hold the chicken in place. This convection oven is a very handy gadget to have in your kitchen especially for heating, reheating and starting from scratch.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michelle, Customer Service, July 16, 2021
Thank you for sharing your feedback regarding your Black+Decker Countertop Convection Toaster Oven. I’m glad to hear that your oven is working well for you! With regard to your rating, please let me know if there's anything I can do to improve your experience. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42130007 so that I may better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
This brand always amazes me
on July 17, 2021
Posted by: Bea Bea
from Fort Worth, TX, United States
Gender:Female
[This review was collected as part of a promotion.] I have had many black and decker items and they never disappoint. The toaster oven is convenient to use when I make a quick lunch or snack for the kids instead of having to turn on my oven. Cooks food fast. It isn't loud while its on as well. Doesn't seem to take up very much counter space so thats a plus. Easier to clean up messes and spills inside the oven.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Takes some practice to figure out settings
on July 19, 2021
Posted by: Megalega
from Oregon
Gender:Female
[This review was collected as part of a promotion.] This convection oven has a lot of great features but it took me a while to get the hang of the automatic settings. I'm used to setting my own temp and time and am glad that there is still that option with this unit. This oven can fit a 12 inch pizza which is a great feature. I've used it for chicken, toasted cheese sandwiches, pizza, and lasagna (in an 8×8 pan). It's great for warm weather because it does the job without heating up my kitchen like a conventional oven.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michelle, Customer Service, July 20, 2021
Thank you for offering your feedback regarding your Black+Decker Countertop Convection Toaster Oven. I'm sorry to hear that you had difficulties with your oven initially, but I'm glad it has been operating properly. I want to assure you that we proactively monitor feedback from consumers like you to drive continuous improvement into our products, and your comments and experience will be shared with our Quality and Engineering Team. I'm confident your new oven will provide excellent performance, but should you ever need assistance with it, I'd be happy to help. Please contact us at youropinionmatters@spectrumbrands.com and reference ID number 42131181, so I can address any of your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Such a great addition to my kitchen!
on July 27, 2021
Posted by: Oregongirl
from Oregon
Gender:Female
[This review was collected as part of a promotion.] I LOVE this thing! This has made my life so much easier! It's very easy to use, my kids can use it. It takes no time at all to figure out how it works and then you can make practically anything in there. The preset buttons make it quick and to get your food cooking. I also love how big it is! It has such a large area that can fit all sorts of items in there. I have never owned a toaster oven before and honestly I was a little intimidated by it but it is seriously SO easy to use. It's great!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
BIG countertop toaster oven
on July 28, 2021
Posted by: bunpoo
from NJ, United States
Gender:Female
[This review was collected as part of a promotion.] I have to admit, I was surprised at how big this oven was at first. I know that sounds silly considering what it says it’ll fit, but it’s something to consider when purchasing, which I completely overlooked.
Beyond that, it preheated quickly, has great little shortcut features and is manually adjustable for custom options. Note that you can’t turn on the convection feature if you choose the “pizza” shortcut, for example, so some things will take figuring out, as can be expected. I have been questioning how quickly/easily the glass door seems to “drop” when you open it; my previous oven had more resistance when opening the door, this one startled me as it basically fell open, so be careful! It seems to work as intended and leaves nothing to be desired - everything you’d expect from a counter top toaster oven!
My one gripe is that when I use it, the LED screen fogs up from inside, sometimes just a spot like pictured, sometimes more. I am not sure if this will cause issues as time goes on. The condensation did dissipate after some time, but I have concerns about moisture mixing with the electronics in the display.
Beyond that, it preheated quickly, has great little shortcut features and is manually adjustable for custom options. Note that you can’t turn on the convection feature if you choose the “pizza” shortcut, for example, so some things will take figuring out, as can be expected. I have been questioning how quickly/easily the glass door seems to “drop” when you open it; my previous oven had more resistance when opening the door, this one startled me as it basically fell open, so be careful! It seems to work as intended and leaves nothing to be desired - everything you’d expect from a counter top toaster oven!
My one gripe is that when I use it, the LED screen fogs up from inside, sometimes just a spot like pictured, sometimes more. I am not sure if this will cause issues as time goes on. The condensation did dissipate after some time, but I have concerns about moisture mixing with the electronics in the display.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michelle, Customer Service, July 29, 2021
Thank you for offering your feedback regarding your Black+Decker Countertop Convection Toaster Oven. I'm glad to hear that your oven is working well for you, but I'm sorry to hear that your display is getting fogged up while in use. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your oven has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com