Customer reviews from blackanddeckerappliances.com
Black+Decker - 6-Slice Countertop Convection Toaster Oven - Stainless Steel
Average customer rating
4.4
(245 Reviews)
Rating breakdown 245 reviews
5 Stars
167
4 Stars
45
3 Stars
15
2 Stars
6
1 Star
12
92%of customers recommend this product.
(
207 out of
224)
Customer Reviews for Black+Decker - 6-Slice Countertop Convection Toaster Oven - Stainless Steel
Customer Rating
5
black and decker makes one of the best
on July 25, 2014
Posted by: firste
from Hurt, VA, USA
i have the model before this one and i was pleased with how reliable this oven was cooks evenly and consistently . and having the digital buttons was a huge plus . i will be buying a new digital Black and Decker oven again soon. and they last a long time
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
stopped working
on August 16, 2015
Posted by: Arnie
from Toronto, ON, Canada
Gender:Male
was very happy in the beginning but after 1yr top elements stopped working
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
It was awesome .... until it stopped working
on February 11, 2018
Posted by: Wilpower71
from Cambridge, ON, Canada
Gender:Male
Had it for a few years now. I agree with posts about cooking icons fading quickly. But I loved the toaster oven ... until, out of the blue, top heating elements stopping working the other day. it cannot toast anymore. And preheat takes forever to get the temp up. And does to even get close to 450 max heat. Probably better off buying a new one than servicing this one. And manual had nothing on trouble shooting. Would not get same model again.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 13, 2018
Thank you for offering your feedback regarding your Black+Decker CTO6335S. I’m sorry to hear about the trouble you’ve experienced with your oven. I’ve already taken action by documenting your complaint, and I’d like to fully resolve this issue to your satisfaction. Your oven has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
BLACK+DECKER Countertop Convection Toaster Oven
on October 30, 2018
Posted by: Beajaye
from FL
Gender:Female
Love this oven. Has served me well for three years. I need to replace the trays which have been lost in a recent move. Where can I purchase them? CTO6335S
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, November 1, 2018
Thank you for offering your feedback regarding your Black+Decker Countertop Oven. I’m sorry to hear that parts for you oven need to be replaced, but I’m happy to advise that these parts are typically available as replaceable parts. I’d be happy to assist you with replacing your missing parts. Please reply to the email I've sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Makes Life Easier
on November 20, 2018
Posted by: kmonett48
from Spring Creek, NV
Gender:Female
[This review was collected as part of a promotion.] I love this toaster oven! It makes snack and dinner making time for my kids so much easier and faster. Love it!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Can do so many things!
on November 29, 2018
Posted by: Kristen
from NH
Gender:Female
[This review was collected as part of a promotion.] So much more than a toaster oven! I love all the features and the number of ways this oven can be used. It does a great job cooking things when I don't want to heat the whole oven. The only caution is that the door and back of the over get quite hot, so use caution!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Incorrect size specifications
on February 7, 2019
Posted by: jrthrash
from Durham, NC
Gender:Male
I ordered this toaster oven for my wife since she wanted one with more height than the one we have. The advertised size/specifications is L 22.8 x W 13.4 x H 15.5 inches. The actual size/specifications is L 19.25 x "W 13.4 x H 10.5 inches. How come you advertise a larger size when the actual size is much much smaller. I would not recommend this product with the wrong size/specifications.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Jim, Customer Service, February 8, 2019
Thank you for offering your feedback regarding your Black + Decker CTO6335S toaster oven. I'm sorry to hear that you are unhappy with the dimensions of your toaster oven. I've taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Please reply to the email I've sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Great product
on June 2, 2014
Posted by: Mimi1953
from Toronto, Ontario
Gender:Female
I bought model #CTO6335S a few weeks ago. We have a top of the line Dacor oven and I haven't used it since we got the B&D counter top convection oven. It is user friendly. Great options and cooks/bakes just as well as my Dacor oven and cooks toast/bagels to perfection. It's a great kitchen tool for just the two of us. I highly recommend this product.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com