Customer reviews from greenworkstools.com
Greenworks - 18 in. 80-Volt Cordless Brushless Chainsaw (2.0Ah Battery & Charger Included) - Green
Average customer rating
4.5
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
52
4 Stars
1
3 Stars
6
2 Stars
4
1 Star
2
90%of customers recommend this product.
(
47 out of
52)
Customer Reviews for Greenworks - 18 in. 80-Volt Cordless Brushless Chainsaw (2.0Ah Battery & Charger Included) - Green
Posted by: Terry Stubblefield
from Vernon, Alabama
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] 80 V chainsaw is strong and long lasting without gas fumes and continually starting and res
Pros: Easy to Use, Quiet, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: MattPA
from Central PA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] If you aren't planning on running a tree service, this chainsaw works great. Cuts through big logs and runs for a decent amount of time on a charge. You're not going to cut up an entire massive oak tree on a charge with it, but it'll get the job done eventually. I like not having to wear hearing protection while using it!
Pros: Cost-Saver, Quiet, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Auto Dies
on January 9, 2026
Posted by: Vincent123
bought mine on November 16, 2021. Now i use it and it continually just dies. The battery could be fully charged and it only works for 30 seconds or so and then cuts off. Like there is an auto shut off kicking in. So frustrating. i regret the purchase. I love my Greenworks tools- except this one.
Response from greenworkstools.comBy Greenworks, January 9, 2026
Hello Vincent123.
We are sorry to hear about the frustration you are experiencing with your 80V 18" Chainsaw, especially given your otherwise positive experience with Greenworks tools.
The issue you described where the unit shuts off after a short period even with a fully charged battery is not expected behavior. This can sometimes be related to battery performance, thermal or overload protection engaging, or a connection issue, all of which our support team can help troubleshoot. Please note that this chainsaw is backed by a manufacturer warranty, and our customer service team would be happy to review your situation and assist with troubleshooting or warranty support if applicable.
We encourage you to contact Greenworks Customer Success at 1-888-909-6757 (1-888-90WORKS) or on Live chat (www.greenworkstools.com). We appreciate your feedback and the opportunity to help resolve this so you can get back to using your equipment with confidence.
We are sorry to hear about the frustration you are experiencing with your 80V 18" Chainsaw, especially given your otherwise positive experience with Greenworks tools.
The issue you described where the unit shuts off after a short period even with a fully charged battery is not expected behavior. This can sometimes be related to battery performance, thermal or overload protection engaging, or a connection issue, all of which our support team can help troubleshoot. Please note that this chainsaw is backed by a manufacturer warranty, and our customer service team would be happy to review your situation and assist with troubleshooting or warranty support if applicable.
We encourage you to contact Greenworks Customer Success at 1-888-909-6757 (1-888-90WORKS) or on Live chat (www.greenworkstools.com). We appreciate your feedback and the opportunity to help resolve this so you can get back to using your equipment with confidence.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Kudos for using a normal bar and chain oil reservo
on January 17, 2026
Posted by: Butterpat Sneezeweed
[This review was collected as part of a promotion.] Hey look, a totally normal bar and chain oil reservoir! With a normal screw-on cap and readily accessible location for quick and easy filling like every other chainsaw I have used over the past 45 years. Every chainsaw but one that is: the 80 Volt 16" Greenworks model that I bought last year (model # CS80L417). Its reservoir is at the front, underneath the chain brake lever, making it difficult to access. Instead of a normal screw-on lid it has a little flip-top and as an added "bonus" the hole underneath the flip-top is teeny tiny so you need use the smallest kitchen funnel you can find and have to fill it ever so slowly and carefully to avoid dousing the entire front of the machine with oil.
Response from greenworkstools.comBy Greenworks, January 19, 2026
Hello Butterpat Sneezeweed.
Thank you for taking the time to detailed feedback on this product. We apologize for the frustration caused by the bar and chain oil reservoir design on your 80V 16" Chainsaw (model CS80L417). We understand how inconvenient this can be, especially for experienced users who are accustomed to more accessible, screw-cap style oil ports.
The front-mounted reservoir with a flip-top cap was designed to maintain compact form and balance while meeting safety and sealing requirements. That said, we recognize that the smaller fill opening can make refilling more difficult than expected and may lead to spills, as you described. Your comparison to traditional designs is fair, and your feedback is valuable to our product engineering team as we continue to refine usability.
In the meantime, using a narrow-tip funnel or oil bottle with a precision spout can help reduce spills during refilling. If you have concerns about the oil system or believe the cap or reservoir may not be functioning as intended, we encourage you to contact Greenworks Customer Success so we can assist further. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757.
We appreciate your long-term experience with chainsaws and thank you for sharing insights that help us improve future designs.
Thank you for taking the time to detailed feedback on this product. We apologize for the frustration caused by the bar and chain oil reservoir design on your 80V 16" Chainsaw (model CS80L417). We understand how inconvenient this can be, especially for experienced users who are accustomed to more accessible, screw-cap style oil ports.
The front-mounted reservoir with a flip-top cap was designed to maintain compact form and balance while meeting safety and sealing requirements. That said, we recognize that the smaller fill opening can make refilling more difficult than expected and may lead to spills, as you described. Your comparison to traditional designs is fair, and your feedback is valuable to our product engineering team as we continue to refine usability.
In the meantime, using a narrow-tip funnel or oil bottle with a precision spout can help reduce spills during refilling. If you have concerns about the oil system or believe the cap or reservoir may not be functioning as intended, we encourage you to contact Greenworks Customer Success so we can assist further. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757.
We appreciate your long-term experience with chainsaws and thank you for sharing insights that help us improve future designs.
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Cheaply made but great for occasional small use
on January 19, 2026
Posted by: jbeaver33
from Northern California
Gender:Male
Cuts amazing for small cuts, but battery is junk, less amps then my drills/impacts so won't even do 1 cut on an 18" log without going dead. Also leaks oil after after a few uses, which was entire purpose of buying electric for wife to keep in SUV living off grid and not worrying about gas smell/leaking.
Pros: Convenient, Easy to Use, Effective
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, January 20, 2026
Hello jbeaver33.
Thank you for sharing your experience. We’re glad to hear the chainsaw performs well for smaller cutting tasks, but we understand your concerns regarding battery runtime and oil leakage.
The included 80V 2.0Ah battery is designed for light-duty applications, such as limbing and smaller cuts. Cutting large, dense logs (such as 18") places a high demand on the tool and will significantly reduce runtime. For this type of use, a higher capacity 80V battery (4.0Ah or larger) is recommended for improved performance and longer running time.
Regarding oil leakage, electric chainsaws still require bar and chain oil for proper operation
Some minor seepage after use can be normal, especially if the tank is filled to the top or the unit is stored on its side. This can sometimes be caused by pressure in the oil tank, worn seals, a clogged vent, or a defective oiler. Storing the saw upright, slightly loosening the oil cap, and inspecting or replacing worn seals can often help.
However, persistent leaking is not expected and may indicate a sealing issue that should be addressed under warranty.
They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757.
Thank you for sharing your experience. We’re glad to hear the chainsaw performs well for smaller cutting tasks, but we understand your concerns regarding battery runtime and oil leakage.
The included 80V 2.0Ah battery is designed for light-duty applications, such as limbing and smaller cuts. Cutting large, dense logs (such as 18") places a high demand on the tool and will significantly reduce runtime. For this type of use, a higher capacity 80V battery (4.0Ah or larger) is recommended for improved performance and longer running time.
Regarding oil leakage, electric chainsaws still require bar and chain oil for proper operation
Some minor seepage after use can be normal, especially if the tank is filled to the top or the unit is stored on its side. This can sometimes be caused by pressure in the oil tank, worn seals, a clogged vent, or a defective oiler. Storing the saw upright, slightly loosening the oil cap, and inspecting or replacing worn seals can often help.
However, persistent leaking is not expected and may indicate a sealing issue that should be addressed under warranty.
They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Posted by: Buzz Cashion
from Camden SC
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought 2 18” 80volt chain saws and I am extremely satisfied with them. I will never go back to gasoline powered equipment.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
Written by a customer while visiting greenworkstools.com
Customer Rating
5
the saw seems to re-charge quicker than I thought
on January 28, 2026
Posted by: dan geraci
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am using the tool one charge a day; but everyday until the trees are gone..
Written by a customer while visiting greenworkstools.com
Posted by: rbmcdee
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a great tool and great price! No worries about carrying gas cans.
Written by a customer while visiting greenworkstools.com