Customer reviews from greenworkstools.com
Greenworks - 18 in. 80-Volt Cordless Brushless Chainsaw (2.0Ah Battery & Charger Included) - Green
Average customer rating
4.5
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
52
4 Stars
1
3 Stars
6
2 Stars
4
1 Star
2
90%of customers recommend this product.
(
47 out of
52)
Customer Reviews for Greenworks - 18 in. 80-Volt Cordless Brushless Chainsaw (2.0Ah Battery & Charger Included) - Green
Customer Rating
5
Worth every penny
on October 20, 2021
Posted by: Dan62
from Knoxville TN
Gender:Male
My 80 volt chainsaw has cut enough wood to provide most of my heat for 2 years plus. I've also used it to create 8 to 10' x 6" & larger beams of oak & poplar. I bought the mower too for the larger battery, also the string trimmer & pole pruner. I've been happy with all tools & wouldn't consider trading them for gas. I love pushing a button & getting to work & storing them wherever I want.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Eric Dyme
from Canterbury, NH
Verified Purchase:Yes
Works great for maintaining the yard. Would be great if it came with it's own tool for tightening the chain and sharpening. Lightweight and easy to use. Had trouble at first because it came with a dead battery that wouldn't charge, but contacted custo.er service and they sent a replacement because it was under warranty. Definitely need a second battery if you plan on doing a lot of cuts and you are further away from a power source to recharge. This is where a gas saw is better
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Medoking
Verified Purchase:Yes
Cuts great . I haven’t used it enough to see how much it can cut before it needs a charge . Made quick work of brush pile of 2-4 inch branches . Best past don’t have to mess with a choke and pulling starter 30 times !
Written by a customer while visiting greenworkstools.com
Customer Rating
3
VERY low battery life, but works well when charged
on May 9, 2023
Posted by: Anonymous
from Maine
Gender:Male
The saw cuts well with a full battery and sharp chain. The advertised comparison to a 42cc gas saw is overstated, this saw doesn't have that kind of torque and easily overpowered if you're too aggressive. The battery drains quickly during medium-duty use, 12" dia softwood. You'll be lucky to fell, limb, and cut 8' lengths on one tree before the battery dies. Not a problem if you plan accordingly (haul or chip limbs, clean up, etc.) while the battery charges. As advertised, it charges fully in about 30 minutes. This is not a replacement for a gas saw unless you're only doing light-duty cleanup, but it's a great addition for that light-duty work.
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks , May 12, 2023
Hello Rick Dickerson,
We greatly appreciate your feedback and are glad you had some pros and cons to share with us. We use information like this and work with the various teams within Greenworks to market, design, and sell the products are customers want or need. We hope others will find your review helpful! In the meantime, should you have any further questions or warranty needs, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
We greatly appreciate your feedback and are glad you had some pros and cons to share with us. We use information like this and work with the various teams within Greenworks to market, design, and sell the products are customers want or need. We hope others will find your review helpful! In the meantime, should you have any further questions or warranty needs, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Decent chainsaw but has some issues
on August 15, 2023
Posted by: Dave B99
from Cincinnati, OH
Gender:Male
Bought this a couple of months ago and have used it twice. It cuts well but is really heavy with the battery. My gas chainsaw is lighter, which shocked me. It also leaks oil like crazy. It just runs out the cap and also I think it puts too much out for the chain. It also throws the chain constantly. I don't know why but just cutting some branches off a downed tree it would pop off. It did that 3 times while I was trying to trim a bunch of small branches of a dead pine tree.
Pros: Quiet, Powerful
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 17, 2023
Hello Dave B99,
Thank you for your review. We are glad that you have been enjoying the way the chainsaw cuts! It is unfortunate that you have experienced these issues. We ask that you please lease contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Thank you for your review. We are glad that you have been enjoying the way the chainsaw cuts! It is unfortunate that you have experienced these issues. We ask that you please lease contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Bad to the bone
on September 12, 2023
Posted by: Red89
Gender:Male
I wouldn't buy this if I were a logger running a saw all day 6 days a week, but it's plenty for what I need. Right out of the box I used it to fell a 20 or so inch dead gum in my yard. Got most of it cut into firewood on the first charge.
Pros: Easy to Use, Quiet, Effective, Powerful
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, September 14, 2023
Hello Red89,
Thank you for your review. We are concerned to read that you are not completely satisfied with the amount of cuts you are getting with this battery, this 2Ah battery can provide up to 100 cuts per charge. Please know that batteries in the same voltage platform will ultimately perform the same but the run time will vary. The higher the ampere-hour (Ah) rating is, the more run time the battery has to offer.
We would be happy to investigate to see whether your cuts to run time would be considered average, simply contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934.
Thank you for your review. We are concerned to read that you are not completely satisfied with the amount of cuts you are getting with this battery, this 2Ah battery can provide up to 100 cuts per charge. Please know that batteries in the same voltage platform will ultimately perform the same but the run time will vary. The higher the ampere-hour (Ah) rating is, the more run time the battery has to offer.
We would be happy to investigate to see whether your cuts to run time would be considered average, simply contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Posted by: Gomer456
from Yakima, WA
Gender:Male
Verified Purchase:Yes
This chainsaw is great to have around the house, especially when you have a lot of trees like I do. Only used it for about a total of 10 hours with very little trouble (chain wasn't tight enough and would pop off) . The battery life with the 2ah seems to last 45-60 minutes but by that time your arms get tired. I do have the 4ah battery also, I just don't use it with the chainsaw because of the weight. This was my first purchase of a Greenworks tool and I was so pleased that I got the 26" hedge trimmer and 580cfm blower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: nanaP
from Ramer TN
Gender:Female
Verified Purchase:Yes
I worried about buying my chainsaw because I was used to a smaller 40v but I have had no problems using it. I am an older moderately small lady and love it so far! I really like that you can view the oil chamber so I can add as needed!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com