Written by a customer while visiting greenworkstools.com
Customer Rating
1
doesn't work
on May 18, 2023
Posted by: livid
from Madison wi
Gender:Male
I bought this mower last year and now it turns itself after about 5 seconds. Can't keep it running. Battery is fully charged.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Customer Care, May 19, 2023
Hello livid,
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS).
All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to speaking to you.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
NO SUPPORT
on August 9, 2023
Posted by: T james
from Maine
Gender:Male
stopped working within 4 months, impossible to get support help, always one more hoop to jump through
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Customercare, GreenWorksTools , August 10, 2023
Hello T james,
We're sorry you're having issues with your Greenworks unit and having a hard time reaching out to us. We will have a Greenworks customer experience agent reach out to you shortly. However, for any reason you do not get an email from us, check your spam and junk mail folder. You can also contact us at 1-888-909-6757 or by chat direct on our site. We're happy to help.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Easy to use and push
on June 8, 2024
Posted by: Cb60
from Mi
Gender:Female
Bought this to get areas where I could not with zero turn. Handles great and easy to empty bag. No issues getting it to start like old gas mower.
Pros: Convenient, Easy to Use, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com