Customer reviews from greenworkstools.com
Greenworks - 24-Volt 13-Inch Push Lawn Mower (1x 4.0Ah Battery and 1 x Charger) - Green
Average customer rating
4.3
(14 Reviews)
Rating breakdown 14 reviews
5 Stars
8
4 Stars
4
3 Stars
1
2 Stars
0
1 Star
1
86%of customers recommend this product.
(
12 out of
14)
Customer Reviews for Greenworks - 24-Volt 13-Inch Push Lawn Mower (1x 4.0Ah Battery and 1 x Charger) - Green
Customer Rating
5
Lots of great features in this!
on May 6, 2020
Posted by: McNair
from Nampa, ID
Gender:Male
Recently purchased this. Really like the power and that it is light weight. Like being able to mulch or bag. Also like the USB ports to charge the phone while mowing.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Bag is frustrating
on September 17, 2020
Posted by: Gimmer
from St Louis
The mower itself is excellent. Perfect size and weight to mow the steep hills in my yard. The bag however is TINY! I have to empty it every 2 minutes. The bag does not stay connected to the lid very well so I get sprayed with grass frequently and am always trying to reconnect it.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, September 18, 2020
Hello
Thank you for your feedback. It is unfortunate to hear about these issues; we truly appreciate your feedback.
To install the catcher bag please follow the instructions here:
1. Put the four screws into the washers to attach the bracket.
2. Move the bracket into the groove.
3. Align the latches and the slots of the top and lower halves of the grass catcher and push the two halves together to interlock.
4. Push the latch of the handle into the grass catcher.
5. Open the rear discharge door and hold it.
6. Hold the the grass catcher by its handle and put the hooks over the slots.
7. Close the rear discharge door.
If you are still experiencing issues with the catcher bag, we would be happy to see how we can assist you with these matters. Please consider reaching out to our excellent customer service team to share your experience. Kindly contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com.
Thank you for your feedback. It is unfortunate to hear about these issues; we truly appreciate your feedback.
To install the catcher bag please follow the instructions here:
1. Put the four screws into the washers to attach the bracket.
2. Move the bracket into the groove.
3. Align the latches and the slots of the top and lower halves of the grass catcher and push the two halves together to interlock.
4. Push the latch of the handle into the grass catcher.
5. Open the rear discharge door and hold it.
6. Hold the the grass catcher by its handle and put the hooks over the slots.
7. Close the rear discharge door.
If you are still experiencing issues with the catcher bag, we would be happy to see how we can assist you with these matters. Please consider reaching out to our excellent customer service team to share your experience. Kindly contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Posted by: Rafael ch
from Houston, Tx
Verified Purchase:Yes
Material is cheap plastic. It’s weird but it does the job. Good for a small job not a big yard.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Convenient
on December 18, 2021
Posted by: MuseMe
from Southern Wisconsin
Gender:Female
Bought this to do small lawn in front of business works perfectly for what I was looking for. Also bought the battery powered snow blower for small sidewalk cleanup. Thanks greenworks!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Just Right
on April 1, 2022
Posted by: Skychief73
from Homewood, AL
Gender:Female
I bought this mower when I moved into my new house because it has a small lawn and it seemed to have all the features I needed and I was right...it's just the right size, stays charged long enough, the bag holds all the clippings. I have no complaints.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Terrible mower
on April 16, 2022
Posted by: Shrimpman
from NJ
Gender:Male
You can’t buy a replacement blade for the mower.. what good is it ?
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, April 18, 2022
Hello Shrimpman,
Thank you for your review. We are always looking at ways to improve our products and reviews like yours allow us to address our customers’ needs and concerns. The part number for the blade kit is R0200327-00; you can purchase it through our helpline at 1-888-909-6757.
Thank you for your review. We are always looking at ways to improve our products and reviews like yours allow us to address our customers’ needs and concerns. The part number for the blade kit is R0200327-00; you can purchase it through our helpline at 1-888-909-6757.
Written by a customer while visiting greenworkstools.com