Customer reviews from Newair
NewAir - 200 Sq. Ft. Portable Air Conditioner, 7,500 BTUs (4,000 BTU, DOE), Easy Setup Window Venting Kit and Remote Control - White
Average customer rating
4.7
(67 Reviews)
Rating breakdown 67 reviews
5 Stars
58
4 Stars
3
3 Stars
2
2 Stars
2
1 Star
2
64%of customers recommend this product.
(
7 out of
11)
Customer Reviews for NewAir - 200 Sq. Ft. Portable Air Conditioner, 7,500 BTUs (4,000 BTU, DOE), Easy Setup Window Venting Kit and Remote Control - White
Posted by: Tabby
from Prescott Valley
Verified Purchase:Yes
We don't have a Air conditioner here in Arizona. In the summer it can be a real pain. This little beauty was perfect. It actually cools down the whole room we are in to a nice comfortable temp. It has become my sons favorite item in the whole house. It is also very easy to move to another room takes less then 2 minutes to be set up in any room we want it. The set up was very easy my hubby had to make the window part fit but even doing that it took less then 10 minutes to get it ready the first time and learn how to use it. I would def suggest this to all my friends
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, thank you for sharing your thoughts about the unit. We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, thank you for sharing your thoughts about the unit. We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Written by a customer while visiting Newair
Posted by: Magan.poole
from Jackson, ga
Verified Purchase:Yes
My family and I absolutely love our newair air conditioner! We are so excited to finally be able to enjoy our sunroom during this extremely hot summer! It is easy to work and a great size!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star and for sharing your thoughts about the unit.Thank you for choosing NewAir.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star and for sharing your thoughts about the unit.Thank you for choosing NewAir.
Written by a customer while visiting Newair
Posted by: Rachel
from Undisclosed
Verified Purchase:Yes
I absolutely LOVE this AC it has been so hot recently and it has saved my life recently. I am so happy I got this and couldn't imagine my life without it. It gets SO cool and so easy to hook up!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, thank you for your awesome review! Thank you for shopping NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, thank you for your awesome review! Thank you for shopping NewAir!
Written by a customer while visiting Newair
Customer Rating
4
Great product but the instructions for the timer don't work
on June 11, 2024
Posted by: Jen
from Summit County CO
Verified Purchase:No
So far I love it! but I can't figure out how to set the timer. I've read the instructions and it won't shut off when I set it and I can't find anywhere online Show me how to troubleshoot that or what I'm doing wrong
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Press this button to set the unit to turn off after a specified amount of time. Pressing this button while the unit is turned off will allow you to set the unit to turn on after a specified amount of time. The timer can be set anywhere between 1 and 14 hours. If you need any further assistance with your unit or have any questions please give us a call at 855-963-9247 select customer service. Best Regards, Customer Service
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Press this button to set the unit to turn off after a specified amount of time. Pressing this button while the unit is turned off will allow you to set the unit to turn on after a specified amount of time. The timer can be set anywhere between 1 and 14 hours. If you need any further assistance with your unit or have any questions please give us a call at 855-963-9247 select customer service. Best Regards, Customer Service
Written by a customer while visiting Newair
Posted by: JuliaJverie
from Cerritos, California
Verified Purchase:Yes
I really like how space efficient this air conditioner is and that it also has wheels so you can easily move it from one area to another.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, We are glad to hear you like the unit's features! Thank you for shopping with NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, We are glad to hear you like the unit's features! Thank you for shopping with NewAir!
Written by a customer while visiting Newair
Posted by: BreP.
from Elk River, MN
Verified Purchase:Yes
In full disclosure, I received one of these to review. And I am so glad I did! I used to wake up several times a night prior to installing this in our bedroom. Now I sleep SO soundly and rarely wake up in the middle of the night. It cools quickly and installs so easily, I did it all myself! I have been recommending this unit to everyone.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Written by a customer while visiting Newair
Posted by: Vina
from Seattle WA
Verified Purchase:Yes
My first unit was stolen and after investigating New Air resolved my big problem by sending out a new one. It was so easy to set up and works great! I am very happy wirh my purchase! Highly recommend. Their customer service is amazing!
Response from NewairBy Newair, Customer Service, August 17, 2022
Thank you for the 5-star review and for posting your comments in regards to this product NAC08KWH00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Rissecupbeauty
from Los Angeles
Verified Purchase:Yes
I was really expecting for this to be great and unfortunately it didn't cut it. First it's much smaller than pictured. I was surprised when I opened it and was skeptical about its ability to actually cool my living room. I had the exhaust hose hooked up by a professional to make sure the unit was set up correctly however this thing only cooled me / the air directly in front of it. Did not cool my room which is within the square footage. For what this costs it should at least cool more than the immediate space in front of it. Not sure exactly what to do now as at my wits end and we are in the middle of a heat wave in LA.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair