The water level of the rather small tank reduces only very slowly. This is proof of a very slow rate of evaporation, which means very little cooling. And I live in a dry climate.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi,thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi,thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Great product and service
on July 12, 2021
Posted by: J. Cameron
from Alberta, Canada
Product arrived within a few days and in good order.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a 5-star rating on your FEC450WH00. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a 5-star rating on your FEC450WH00. Thank you for choosing Newair!
I gave this to my husband for a Father's Day gift for his man cave and he was super cute excited! The look on his face was priceless after he turned the unit on and began to use all of the awesome features he couldn't stop talking about it. The ice packs to place in the back to make the air even cooler. When the fan oscillates the shutters move up and down and the interior ones move left to right to increase the circulation of the air. It's so quiet and the sleek design is pleasing to the eye and it doesn't take up much space.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to the FEC450WH00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to the FEC450WH00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
1
Broken right of the box
on July 22, 2021
Posted by: J.Singer
from Undisclosed
This item came unusable - we needed it so badly we did not have time to wait for a return to process and wait for a replacement, so had to take it to a repair shop right out of the darn box instead, costing me an additional $65 on top of the product cost here. The product itself works great now, but had a problem with the oscillating pieces - part of the mechanism was completely broken right out of the box.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution. Best Regards Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution. Best Regards Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Surprisingly very quiet and sleek design
on December 5, 2021
Posted by: Cbakercali
from Antioch, Ca
Verified Purchase:No
I was very surprised at how quiet this unit is I was expecting this would have some background noise, hardly none whatsoever. The design is sleek and the multidirectional fan is a plus. The remote function is an added benefit and the ability to turn off the panel lights on the cooler.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product FEC450WH00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product FEC450WH00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!