Customer reviews from newair.com
Frigidaire - 373 CFM 2-in-1 Evaporative Cooler and Heater - White
Average customer rating
4.4
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
10
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
1
50%of customers recommend this product.
(
2 out of
4)
Customer Reviews for Frigidaire - 373 CFM 2-in-1 Evaporative Cooler and Heater - White
Posted by: Jusminda
from New Jersey
Verified Purchase:Yes
I received this as a gift and I'm absolutely happy with it. This is perfect for my back deck space to keep us cool when it's hot out!
Response from newair.comBy newairpwr, newairpwr, September 8, 2025
Thank you for the 5-star review and for sharing your thoughts about the FEC350WH02.Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
Great Product
on February 25, 2022
Posted by: Jesus
from Los Angeles, CA
Verified Purchase:No
Surprisingly cooler than I thought it would be and doubles down as a heater for the cold nights
Response from newair.comBy newairpwr, newairpwr, September 8, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your FEC350WH02. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
2
I would not buy this appliance again.
on March 10, 2022
Posted by: Jimbo
from Idaho Falls, ID
Verified Purchase:No
While we live in an ideal low humidity location for swamp type coolers to work, we did not get much cooling from this appliance. It seemed mainly to just increase the humidity in our living space.
No, I would not recommend this to a friend.
Response from newair.comBy newairpwr, newairpwr, September 8, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Karen. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Karen. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting newair.com
Customer Rating
1
Do not buy this.
on September 24, 2022
Posted by: not a fan
from tempe, arizona
Verified Purchase:No
This is my second time buying this! Because the first time it just stopped cooling after only a month of using it! and then I exchanged it for the second one, and the second one just arrived with the same issue! I'move read through the manual multiple times and even brought it to geek squad to get it repaired but here we are! still a broken fan and my room is not any cooler! thanks for nothing < 3
No, I would not recommend this to a friend.
Response from newair.comBy newairpwr, newairpwr, September 8, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting newair.com