Customer reviews from Samsung US
Samsung - S80A Series 32" UHD Monitor (HDMI, Display Port, Headphones) - Black
Average customer rating
3.2
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
3
4 Stars
2
3 Stars
2
2 Stars
2
1 Star
2
0%of customers recommend this product.
(
0 out of
2)
Customer Reviews for Samsung - S80A Series 32" UHD Monitor (HDMI, Display Port, Headphones) - Black
Customer Rating
2
Auto Switch Doesn't Work
on January 9, 2024
Posted by: 7aven
from Chicago, IL
Expertise:Expert
This is a nice monitor for the price, but do not believe the auto switch ability. I have two PCs connected to it, one on HDMI and one with DisplayPort. I have enabled auto switch in the OSD and it fails to switch. You physically have to disconnect and reconnect the cable. The 24" Lenovo I had prior to this one did this perfectly. The HDR10 on this monitor is way off. I had to disable it on the PC because everything was WAY too dark.
No, I would not recommend this to a friend.
Features
1
Performance
4
Design
4
Value
4
Response from Samsung USBy Samsung, January 11, 2024
Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Written by a customer while visiting Samsung US
Customer Rating
3
Mediocre Image Quality
on September 28, 2024
Posted by: LW555
from California
Expertise:Expert
Purchased for work, used in IT environment. Generally ok image quality, but huge flaw: backlight bleedthrough is very inconsistent top to bottom. It acts like the old TN screens, but vertically. For example, if you have an image displayed full screen, the top of the image is dark, and the bottom is significantly lighter. It does not matter what angle you tilt the monitor. For office workers, this may not be a big issue. For my IT work, I will live with it. But for graphic design, or any other work that requires even basic "decent image" quality, this is a no-go.
Sync is limited to 60 Hz, so if you drag images that have lines close to each other, they will flicker really bad.
Sync is limited to 60 Hz, so if you drag images that have lines close to each other, they will flicker really bad.
Would absolutely not recommend for any type of graphic design.
For general office work, maybe.
For general office work, maybe.
Features
4
Performance
2
Design
4
Value
3
Response from Samsung USBy Samsung, October 7, 2024
Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Written by a customer while visiting Samsung US
Customer Rating
1
Failure one month after warranty ends.
on June 12, 2025
Posted by: annoyedCustomer42
from Croatia, Zagreb
Expertise:Expert
Started to fail after 2 years.
Used as a primary monitor, and it was "OK" for a while. Large amounts of VA smudging wasn't an issue for me since I didn't use it as a gaming monitor.
Used as a primary monitor, and it was "OK" for a while. Large amounts of VA smudging wasn't an issue for me since I didn't use it as a gaming monitor.
But it would lock up and stop working when switching inputs, or when waking from sleep, needing a manual reset every time.
Now it started to dim a lot, literally a month after warranty. Turns out, backlight is dying. Never buying a Samsung monitor again, sticking with LG.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
2
Value
1
Response from Samsung USBy Samsung, July 3, 2025
We are very sorry to hear that you are experiencing issues with your monitor. Although your monitor is out of warranty, we invite you to contact Samsung Customer Support for troubleshooting to see if we can resolve your issue over the phone.
If our Customer Support agent determines that service is required, they will review the flat-rate service fee for your monitor. It would not cover the cost of shipping your monitor to us, but does cover the cost of shipping the monitor back to you. You are responsible for shipping fees to Samsung Customer Service; we recommend using a trackable shipping service like UPS.
You can reach Samsung Customer Support at 1-800-SAMSUNG and a representative will gladly help you.
Thank you for choosing Samsung. Again, I am very sorry for the current issue. We look forward to hearing from you.
If our Customer Support agent determines that service is required, they will review the flat-rate service fee for your monitor. It would not cover the cost of shipping your monitor to us, but does cover the cost of shipping the monitor back to you. You are responsible for shipping fees to Samsung Customer Service; we recommend using a trackable shipping service like UPS.
You can reach Samsung Customer Support at 1-800-SAMSUNG and a representative will gladly help you.
Thank you for choosing Samsung. Again, I am very sorry for the current issue. We look forward to hearing from you.
Written by a customer while visiting Samsung US