Customer Reviews for Samsung - S80A Series 32" UHD Monitor (HDMI, Display Port, Headphones) - Black
Customer Rating
2
Auto Switch Doesn't Work
on January 9, 2024
Posted by: 7aven
from Chicago, IL
Expertise:Expert
This is a nice monitor for the price, but do not believe the auto switch ability. I have two PCs connected to it, one on HDMI and one with DisplayPort. I have enabled auto switch in the OSD and it fails to switch. You physically have to disconnect and reconnect the cable. The 24" Lenovo I had prior to this one did this perfectly. The HDR10 on this monitor is way off. I had to disable it on the PC because everything was WAY too dark.
No, I would not recommend this to a friend.
Features
1
Performance
4
Design
4
Value
4
Response from Samsung USBy Samsung, January 11, 2024
Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Written by a customer while visiting Samsung US
Customer Rating
3
Mediocre Image Quality
on September 28, 2024
Posted by: LW555
from California
Expertise:Expert
Purchased for work, used in IT environment. Generally ok image quality, but huge flaw: backlight bleedthrough is very inconsistent top to bottom. It acts like the old TN screens, but vertically. For example, if you have an image displayed full screen, the top of the image is dark, and the bottom is significantly lighter. It does not matter what angle you tilt the monitor. For office workers, this may not be a big issue. For my IT work, I will live with it. But for graphic design, or any other work that requires even basic "decent image" quality, this is a no-go. Sync is limited to 60 Hz, so if you drag images that have lines close to each other, they will flicker really bad.
Would absolutely not recommend for any type of graphic design. For general office work, maybe.
Features
4
Performance
2
Design
4
Value
3
Response from Samsung USBy Samsung, October 7, 2024
Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)