Customer reviews from bestbuy-ca
Acer - Chromebook 311 11.6" Refurbished Chromebook - Intel Celeron - 4GB Memory - 32GB eMMC - Chrome OS
Average customer rating
3.7 out of 5
3.7
(45 Reviews)
Open Ratings Snapshot
Rating breakdown 45 reviews
5 Stars
19
4 Stars
12
3 Stars
5
2 Stars
1
1 Star
8
71%of customers recommend this product. 
(
32 out of 45
)
Best Buy Privacy Policy
Customer Reviews for Acer - Chromebook 311 11.6" Refurbished Chromebook - Intel Celeron - 4GB Memory - 32GB eMMC - Chrome OS
Customer Rating
1 out of 5
1
Fried
on February 6, 2021
Posted by: old tech guy
from ontario
This chrome book lasted 6 days. It smoked and made a popping sound while being charged. Suspect it was a defective unit. Return was quick and easy. Actually ordered another one.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Acer Chromebook
on October 6, 2020
Posted by: Dar
from Lindsay
This chrome book is fast and light in weight. Bought it for my grandson who is in grade 10 and he just loves it. From price to the staff at Best Buy, to the product, I am 100 percent satisfied and definitely recommend his chromebook.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Very good investment!!
on January 17, 2021
Posted by: Candice
from Scarborough
Bought this for my young daughter to use for her virtual learning and we both love it. For her It’s really easy to use because she has the option of using the the touchscreen instead of the trackpad. I’ve already recommended this product to other family members and friends. This is a really good investment.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
3 out of 5
3
Questionable Reliability
on January 21, 2021
Posted by: Jason
from Ontario
Ordered two of these to replace two refurbished units (from a Best Buy marketplace seller) that were dead on arrival. Figured it was safer to buy brand new than take the gamble on another refurbished unit.
The Acer's arrived promptly and seemed to be nice units, but one of them died after a few hours and now refuses to recognize the charger or turn on, no lights, not even a charging indicator. I literally closed the screen for half an hour to go and eat supper, and it was dead when I opened it back up. The other is working fine and recognizes the charger, so I know that's not the issue.
I've had Acer products before, they're not my favorite, but they seemed okay. I'm taking the gamble that it was just rotten luck, and asking for an immediate replacement; but I'm now skeptical of this brand.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Love this Chromebook
on August 22, 2020
Posted by: Jane H
from Ontario
So far this Chromebook has been great. The battery life is excellent and meets all my needs for a small laptop at the cottage.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Quick n easy to use.
on October 3, 2020
Posted by: Badass Mom
from Ottawa
For this ol gal, it is lightweight and thin. Easy to use, and with the HP printer I've become pretty much independent. Thanks Best Buy.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Acer 11.6” Chromebook
on October 30, 2020
Posted by: Fillj
from Lachine
This Chromebook is an excellent machine for a student starting high school.
Lightweight, comprehensive and durable.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
perfect for me
on December 31, 2020
Posted by: Murray
from Whitby
I use this chrome book for the basics, and i am satisfied. That's all i need. Acer is a good product.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Showing 1-8 of 45 results 
1 2 3 4 5 6 >>