Customer Reviews for Samsung - S60UA 27" QHD LED Monitor Monitor with HDR (HDMI, USB) - Black
Customer Rating
1
repeatedly goes black for several seconds
on January 30, 2024
Posted by: Eswo
bought LS32A600UUNXGO samsung 32" a few months ago, and have had nothing but problems in that suddenly and randomly the screen will go black and then a few seconds later back on. Sometimes it will do this repeatedly 5 or 6 times within 20 seconds. It does it on 2 different pcs (both of which work fine with other monitors) and I have changed out the hdmi cable and still have the problem.
Response from Samsung USBy Samsung, January 31, 2024
We are very sorry to see that you have encountered issues with the Samsung ViewFinity S60UA Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Written by a customer while visiting Samsung US
Customer Rating
4
Great monitor, lousy stand
on March 1, 2024
Posted by: hjens
from Pacific Northwest
Expertise:Expert
Great monitor but the "ergonomic stand" is a bust. One tiny screw holds up the heavy monitor, the stand wobbles, the screw is easily stripped and needs a lot more quality control. Another gripe, lots of HDMI connection cables but none identified as 2.1 high-speed.
Features
5
Performance
4
Design
3
Value
4
Response from Samsung USBy Samsung, March 5, 2024
Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Written by a customer while visiting Samsung US
Customer Rating
4
Very good but usb hub is querky
on June 24, 2024
Posted by: Wr1234
[This review was collected as part of a promotion.] Very good but usb hub is querky. Sometimes it shows as a usb 3, other time usb 2. And there's no rhyme or reason to this.
Value
4
Response from Samsung USBy Samsung, June 25, 2024
We are delighted to hear you've had an overall, positive experience with your ViewFinity S60UA Monitor.
Thank you for your feedback to help us improve our products and services. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung.
Written by a customer while visiting Samsung US
Customer Rating
5
Love my monitor
on July 6, 2024
Posted by: HelloKitty69
[This review was collected as part of a promotion.] Love how clear the videos I like to watch are. Absolutely amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 7, 2024
Posted by: Curvey
[This review was collected as part of a promotion.] Use this monitor for work. I like a curved screen; less glare.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great monitor with multiple inputs
on August 6, 2024
Posted by: gmksar
[This review was collected as part of a promotion.] I connect my work pc and home pc. With the split screen or pip feature, I can display both pc's on the same screen at the same time. I play games as well as working with documents and worksheets. Another great monitor from Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung love
on August 20, 2024
Posted by: Pinky009
[This review was collected as part of a promotion.] Like all my Samsung products works great. Works for it's purpose.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Broke within 9 months of gentle use
on September 4, 2024
Posted by: Schoob
Purchased monitor 9 months ago and suddenly left 1/5 of the monitor goes dim. Turn monitor off and then on, monitor functions fine and then within a few minutes monitor goes dim on left side again.
Response from Samsung USBy Samsung, September 6, 2024
We are very sorry to see that you have encountered issues with the Samsung ViewFinity S60UA Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.