Customer reviews from lg.com
LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Door-in-Door and Craft Ice - Black Stainless Steel
Average customer rating
4.2 out of 5
4.2
(332 Reviews)
Open Ratings Snapshot
Rating breakdown 332 reviews
5 Stars
197
4 Stars
71
3 Stars
19
2 Stars
14
1 Star
31
89%of customers recommend this product. 
(
94 out of 106
)
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Customer Reviews for LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Door-in-Door and Craft Ice - Black Stainless Steel
Customer Rating
5 out of 5
5
Great, Spacious Refrigerator
on July 4, 2024
Posted by: cr244
from Atlanta. GA
[This review was collected as part of a promotion.] Replaced an older refrigerator and very happy with this purchase. It is spacious, quiet, and has an upper door to quickly access milk, sodas, etc. without having to open the entire door. I like the seamless design: the lack of handles takes a bit of getting used to but now really love it.
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5 out of 5
5
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great service
on July 15, 2024
Posted by: Tldixon
[This review was collected as part of a promotion.] I am very pleased with the service I received on my Lg Refrigerator.
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
GREAT FRIDGE
on July 25, 2024
Posted by: Pro6969
from Knoxville TN
[This review was collected as part of a promotion.] Great Product. It runs super quiet and looks great. The Ice maker is great and the craft ice is a great feature. HIGHLY recommend this model. It is the best refrigerator that we have ever owned.
Pros: Quality
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Fine... except craft ice maker
on August 12, 2024
Posted by: AzRetiree
from Arzona
We've had our refrigerator for 3 years now. Overall, it works fine... it's a refrigerator. However, one of the primary reasons we bought the model was for the craft ice maker, which has worked properly for all of about 6 months of it ownership. Unfortunately, LG has been less than helpful in repairing it!
Quality
4 out of 5
4
Features
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting lg.com
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