Customer reviews from lg.com
LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Door-in-Door and Craft Ice - Black Stainless Steel
Average customer rating
4.2
(332 Reviews)
Rating breakdown 332 reviews
5 Stars
197
4 Stars
71
3 Stars
19
2 Stars
14
1 Star
31
89%of customers recommend this product.
(
94 out of
106)
Customer Reviews for LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Door-in-Door and Craft Ice - Black Stainless Steel
Posted by: Dmonctutor
from California
Verified Purchase:Yes
Was a great fridge until the craft ice maker quit working. Not even a year old. It fills the tray with water then freezes it in tray and there support so far is non existent or says out of warranty even know it less than a year in. At this point will never buy an lg fridge again
Quality
3
Features
4
Value
3
Response from lg.comBy Sandy, Social Media, August 9, 2022
We hate to hear this and looking at your case you are scheduled for service under your warranty.^Sandy
Written by a customer while visiting lg.com
Posted by: Steveie505
from Albuquerque New Mexico
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is one of the best refrigerators I’ve ever owned I love the Wi-Fi 20 different kinds of ice amazing I love LG customer service is awesome
Pros: ease of use, Quality, battery, Style/Design, Features/Settings, camera, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: jdt0049
from Detroit, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this earlier this month, and I have been using the craft ice daily. It is such a nice feature. Additionally, the fridge compressor is whisper quiet.
Pros: Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Mary Yarbrough
from Ethel la
Verified Purchase:Yes
This refrigerator has us excited. We giggle every time we hear the craft ice make dump the balls. Lol. I now own 2 LG refrigerators and the first one is over 6 years old. I wasn’t looking to get one with water and ice in the door let alone craft ice. But wow this one is our favorite. Thank you LG. you knocked it out of the park. Love love love LG.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Gigi72
from Newnan, GA
Verified Purchase:Yes
I bought this refrigerator about 3 weeks ago and so far I am extreme pleased with it. This is my first LG refrigerator. I have owned a LG dishwasher in the past and it worked well and had great features. What drew me to this appliance was it sleek modern look and handless doors. It works great in small walkway spaces plus keeps little ones from accessing without parental supervision. I love the easy access door on the front. It makes it quick and easy to grab items such as milk, creamer, and condiments. The features that the jury is still out on is the amount of drawers available in the frig. There are only 2 so I currently use one for lunchmeat and cheese and the other for veggies. They are quite spacious so I haven't had the need for a third yet. Also, not sure yet about the outside water and ice dispenser. It works great just different then other models have. Overall the appliances is awesome and I couldn't be happier with my purchase. I don't think you could go wrong with this model or brand.
Pros: ease of use, Quality, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: txkngfish
from Houston, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this refrigerator to replace one that I had for over 20 years. Liked the room and setup that it has. Can open and get a coke without opening the frig. Keeps everything cold and ice maker and ice water is nice. Well worth the purchase
Pros: Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: tar324
from Hickory, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m very happy with my new LG refrigerator. I love the craft ice maker and the door ice/water dispenser. The half door that opens on the refrigerator side is really helpful in getting things out of the door shelving. I would highly recommend this refrigerator to anyone.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
This is the BEST refrigerator I've ever owned
on August 25, 2022
Posted by: CoolRanch Texas
from Austin, TX
Verified Purchase:Yes
My wife an I love this refrigerator! It's spacious, quiet, and well organized. The round ice cubes are awesome. I've never had the door-in-door feature and we use it all the time to get drinks and condiments without letting all the cold air escape.
Pros: Quality, Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com