Customer reviews from lg.com
LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Door-in-Door and Craft Ice - Black Stainless Steel
Average customer rating
4.2
(332 Reviews)
Rating breakdown 332 reviews
5 Stars
197
4 Stars
71
3 Stars
19
2 Stars
14
1 Star
31
89%of customers recommend this product.
(
94 out of
106)
Customer Reviews for LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Door-in-Door and Craft Ice - Black Stainless Steel
Posted by: JDEsq
from Scottsboro, AL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had this frig. for about a month now and we love it. The room is great and we finally have an ice maker that makes more than one cube a day. The craft ice is nice for your yeti cup or a whiskey glass. The one thing that takes some getting used to is that all the drawers have bottom pulls. It is an unnatural feel to reach below the draw to open.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Brigmark
from San Jose, Ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this refrigerator to replace the one that we had to get as Covid started and supplies were limited. This refrigerator is 1 million times better than the one we had the icemaker is really cool for craft ice the other ice cubes are the perfect size. The water dispenser in ice dispenser are really great with cold water I know that sounds strange but we didn’t have it before it was luke warm yuck. The drawers slide open and closed so smoothly. It is quieter than others we’ve had. Customer service could not have been more accommodating and helpful with multiple ways for us to get information to them and from them. We also have called the team that has all of the knowledge about each of the appliances and their features and functions and we have gotten all of our answers from them they are very very knowledgeable and helpful. We could not be happier!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: The Wilsons
from Tennessee
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased our new LG refrigerator for our new home, and it is simply as perfect as an appliance can be! The half door on the refrigerator side is a terrific way to access drinks and condiments quickly. The entire unit is well planned and roomy inside. The crisper drawers and shelves are ideally placed. The freezer side is equally well designed, and the options for cubed, crushed, and craft ice are wonderful! We are big fans of all of LG’s products, have enjoyed top-quality performance from all of them we have owned, and will be LG customers for life. They are simply the best!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: 5Spooky3
from Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to clean works great extremely quiet all I have ever heard is the ice falling into the bin
Pros: ease of use, Quality, Style/Design
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Qs family new frig
from Brick NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] great frig, black stainless is has a clean look. quiet, cools great and craft ice is a nice feature. Love the door in door feature.
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Bobbetty1234
from Alabama
Verified Purchase:Yes
[This review was collected as part of a promotion.] It took 2 1/2, months to get it but I’m really enjoying it.
Pros: Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Shea2
from Arizona
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this refrigerator 10 months ago and loved it but sadly the favorite feature the craft ice dispenser isn’t working. Our repair request hasn’t been addressed in almost a month, really hoping we didn’t end up overpaying for a general side by side with a special feature that doesn’t work.
Pros: Style/Design, Features/Settings
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: 1TBD
from Fremont, NE
Verified Purchase:Yes
[This review was collected as part of a promotion.] The additional interior room for the same space is great. Flat front doors, with no protruding handles makes for a clean look and easier cleaning. I enjoy the kraft ice and I will not be filling the silic
Pros: Quality, Style/Design, Features/Settings
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com