Customer reviews from lg.com
LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Door-in-Door and Craft Ice - Black Stainless Steel
Average customer rating
4.2
(332 Reviews)
Rating breakdown 332 reviews
5 Stars
197
4 Stars
71
3 Stars
19
2 Stars
14
1 Star
31
89%of customers recommend this product.
(
94 out of
106)
Customer Reviews for LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Door-in-Door and Craft Ice - Black Stainless Steel
Posted by: Tm64
from Corner, Al.
Verified Purchase:Yes
Terrible refrigerator. Was delivered and plugged in but never cooled and after an hour it went into an error alert. ECF error.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, May 19, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy
Written by a customer while visiting lg.com
Posted by: BK2022
from Colorado Springs, CO
Verified Purchase:Yes
[This review was collected as part of a promotion.] We’ve had ours for a few months now and it’s great. Learned the bottom drawers aren’t for meat like our last refrigerator but overall a nice purchase.
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: RandJM
from Versailles KY
Verified Purchase:Yes
[This review was collected as part of a promotion.] We had another brand french door refrigerator which stopped making ice. This gave us a chance to shop for a side-by-side because of the full left side freezer. The LG is great!
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Shelly99
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve had this refrigerator for about two weeks. Love the craft ice, didn’t think I would like it but love it ! Have had LG before.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: tippo
from berwyn il
Verified Purchase:Yes
[This review was collected as part of a promotion.] we got this refrigerator in December. we are glad to have bought this one ,as it has everything we need .ample space, craft ice maker and easy to use control panel.
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Gb79
from Chicago, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I just bought this fridge. It is better than any fridge I have had. Like all fridges, there are food and bad. I would like a little more room in freezer and a meat drawer. But. Craft ice is great and mini door works well. Just set up Wi-Fi. Hoping that works.
Pros: Features/Settings, Performance
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: EJRomine
from Union Missouri
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had our new refrigerator for a little over 2 months, love the sleek look! Don’t even miss the handles. We did have some trouble with the ice maker freezing up, seems to be fine now. The fourth time it froze the ice bucket fell out of it’s proper place and shattered the bottom shelf in the freezer. Still need to call and replace it. If you are looking for a large refrigerator this is it!!
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: OKNana
from Edmond, Oklahoma
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this when I relocated from Tx to OK. I love the size, it cools really fast and has lots of room inside.
Pros: ease of use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com