Customer reviews from lenovo.com
Lenovo - 14" ThinkPad X1 Carbon G9 Laptop - Intel Core i5 - 8GB Memory - 256 SSD - Black
Average customer rating
4.7
(1,541 Reviews)
Rating breakdown 1,541 reviews
5 Stars
1,234
4 Stars
219
3 Stars
29
2 Stars
18
1 Star
41
94%of customers recommend this product.
(
1,027 out of
1,089)
Customer Reviews for Lenovo - 14" ThinkPad X1 Carbon G9 Laptop - Intel Core i5 - 8GB Memory - 256 SSD - Black
Posted by: KevinLC
from Massachusetts
Verified Purchase:Yes
[This review was collected as part of a promotion.] Everything came in as expected on the date expected.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
ThinkPad forever!
on August 3, 2023
Posted by: emil916
from Dc
[This review was collected as part of a promotion.] I had other brands, some maybe prettier than this one by the looks of it, but this laptop truly beats all of them for durability, battery, performance and weight!
Written by a customer while visiting lenovo.com
Posted by: Robin Dix
Verified Purchase:Yes
[This review was collected as part of a promotion.] Really like the new ThinkPad X1 Gen - Intel. Speed is great
Written by a customer while visiting lenovo.com
Posted by: Tara Johnson
from Coos Bay, OR
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a great lightweight workhorse. I love it, fast and efficient with comfortable keyboard. I did get a 10 key, USB because I struggle without having a 10 key.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Mendac101
Verified Purchase:Yes
[This review was collected as part of a promotion.] Title says it all. Great machine, great monitor, appropriate performance for a business machine. However, I've had important windows close due to the sensitivity of the touch pad. I'm willing to overlook that, however, for the ability to work on my patio nearly a full workday on battery.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
Battery Lasted 10 months; Repair Delayed
on June 12, 2023
Posted by: MikeSal
from California
[This review was collected as part of a promotion.] I've used Lenovo ThinkPads for over 8 years and have generally been staisfied with them. I purchased the X1 Carbon Gen 9 about 10 months ago and hve recently noticed a significant issue with the battery not charging. A couple days ago it would not charge at all. I contacted service and luckily it was still under warranty. I had purchased in home repair but the battery is back-ordered and I am now left with a dead laptop for a week. This is not the type of service or reliability I have expereinced with Lenovo before.
No, I would not recommend this to a friend.
Response from lenovo.comBy Subhash_Lenovo, Customer Servive, June 13, 2023
Lenovo appreciates all feedback and thank you for taking the time to leave your rating and review! We apologize for your inconvenience. Please check your email.
Very Respectfully,
Subhash_Lenovo
Very Respectfully,
Subhash_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
1
Gen 9 charge ports fry motherboards!
on May 17, 2023
Posted by: LMBiker88
I went through two of these machines at work in a relatively short period of time. You can not use both charge ports at the same time, because if you do it fries the motherboard!! Stay away from Gen 9!!
No, I would not recommend this to a friend.
Response from lenovo.comBy Subhash_Lenovo, Customer Service, May 19, 2023
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
Very Respectfully,
Subhash_Lenovo
Very Respectfully,
Subhash_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5
so far so good
on May 3, 2023
Posted by: Anonymous052023
[This review was collected as part of a promotion.] wish it was touch screen but i knew it wasnt when i bought. otherwise, so far so good.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com