Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Yoga Gen 1 13.5" Touch-Screen Laptop - Intel Core i5 - 16GB Memory - 256GB SSD - Titanium
Average customer rating
4.1
(204 Reviews)
Rating breakdown 204 reviews
5 Stars
115
4 Stars
42
3 Stars
20
2 Stars
16
1 Star
11
79%of customers recommend this product.
(
119 out of
150)
Customer Reviews for Lenovo - ThinkPad X1 Yoga Gen 1 13.5" Touch-Screen Laptop - Intel Core i5 - 16GB Memory - 256GB SSD - Titanium
Posted by: JD40
from Atlanta, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought the 13” X1 after using the 14” version for work. Loved the 14” X1, but it was not in stock. The problem with the 13” X1 is the screen size. The dimensions are like the the old 4:3 ratio tvs. Everything else about it is great though.
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, April 19, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for any inconvenience.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: DC local
from Washington, DC
Verified Purchase:Yes
[This review was collected as part of a promotion.] This machine has a good sized screen, is light weight and easy to use. However, this is my second machine in 2 weeks. The first one came with a speaker driver that did not work and could not be upgraded. The inconvenience caused by the lack of quality control is inexcusable.
Written by a customer while visiting lenovo.com
Posted by: Larbol
from Salt Lake City Utah
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very disappointed in the Screen shape, sound and poor battery life. The screen is very reminescent of a 4:3 and when you are used to a wide 16:9 format, nothing fits right. The sound id horrible with a cracking noise and the battery life is barely 3 hours. I do like the keyboard and the weight.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, March 10, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. For audio concerns, please refer to this link https://support.lenovo.com/us/en/solutions/ht504841.
Also, concerning your battery, please utilize this link https://support.lenovo.com/jp/th/solutions/ht063051.
Very Respectfully,
Adrian_Lenovo
Also, concerning your battery, please utilize this link https://support.lenovo.com/jp/th/solutions/ht063051.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
4
Laptop Speakers Busted - New One Sent Right Away!
on February 28, 2022
Posted by: Mitchell Whitley
from Raleigh, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was sent this laptop and got it up and running; however, the speakers were completely busted. I spent all day trying to fix them by doing all computer updates, driver installations, etc. In the end, I had to go through the process of returning it. Lenovo did make the process quite simple, and sent a brand new laptop within days. This one has worked great and no issues present. I still plan to purchase Lenovo products. I do think Lenovo should just double check all aspects of products before sending out.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: SeanM64
Verified Purchase:Yes
[This review was collected as part of a promotion.] Quality Build. Nice design. The screen is crisp.
Written by a customer while visiting lenovo.com
Posted by: suvann535i
Verified Purchase:Yes
[This review was collected as part of a promotion.] Still needs more time in the oven. The fan comes on more often than i was hoping, the keyboard is a pretty huge step back from my old x1 carbon 7th gen, the trackpad didn't work at all (initial order). replacement one seemed to work fine. The material of the laptop simply didn't feel as premium as i was hoping based on the materials used. I returned it and will wait for 2nd generation.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, April 30, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Also, please check out more options on our website at https://www.lenovo.com/us/en/pc and contact our sales team for assistance at 1-855-253-6686.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Manos13
from Boston, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very happy with the new purchase as this laptop really combines the benefits of the Yoga series and the X1 series.
Written by a customer while visiting lenovo.com
Posted by: Shahn
from New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] Did not start using yet, will have experience once start using the product. Looks nice
Written by a customer while visiting lenovo.com