[This review was collected as part of a promotion.] This is a close to great laptop that is held back by being 'too' focused on thinness.
Good:
3:2 aspect ratio
convertible/writing works well
thunderbolt 4
screen quality
processor choice
physical camera shutter!
Bad:
Keyboard (too shallow, due to thinness)
Lack of physical trackpad buttons like the other x-series models (the haptic buttons are pretty bad)
Battery life (small battery size due to thinness)
Port selection
Ugly:
The fingerprint reader doesn't work great - its very inconsistent
I had horrible speaker driver issues - it required hours of support and factory refreshes to fix.
Overall if the laptop was a smidge thicker and heavier it could have had a much better keyboard, trackpad buttons, a bigger battery, and a larger port selection ... it would have been close to perfect then.
Alternatively, if Lenovo wanted to go the super thin route they should have worked to make a fanless model similar to the macbook air.
Finally ... its 2022, everyone is using zoom - this should have a higher quality webcam.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 25, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for any inconvenience.
[This review was collected as part of a promotion.] Excellent Notebook. Great that it came with Windows 10 pre-installed, save from having to uninstall windows 11. Everything works as intended, no issues so far. Would recommend this notebook to anyone looking for a small light weight notebook. Easy to set up large monitor for home/desk work.
[This review was collected as part of a promotion.] I this is not really a product problem, but I regret getting 13 in
I would recommend this to a friend!
Response from lenovo.comBy Poornima _Lenovo, Customer Service, August 22, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product. Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
[This review was collected as part of a promotion.] This is a great PC for the money. If small form factor is a need, this is hard to beat. The Titanium series manages to pack very good performance into a small chassis and not sacrifice any important features. The 4:3 display is a refreshing change, as well.
[This review was collected as part of a promotion.] I upgraded from a Lenovo Ideapad to this Thinkpad and I am SO impressed! Great screen, great security features, sublime performance. Should have done this (several) years ago!