Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Yoga Gen 1 13.5" Touch-Screen Laptop - Intel Core i5 - 16GB Memory - 256GB SSD - Titanium
Average customer rating
4.1
(204 Reviews)
Rating breakdown 204 reviews
5 Stars
115
4 Stars
42
3 Stars
20
2 Stars
16
1 Star
11
79%of customers recommend this product.
(
119 out of
150)
Customer Reviews for Lenovo - ThinkPad X1 Yoga Gen 1 13.5" Touch-Screen Laptop - Intel Core i5 - 16GB Memory - 256GB SSD - Titanium
Posted by: LO from San Francisco
from San Francisco
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice size, fast great camera. Love the human presence detection, it keeps my cat from sending emails on my behalf!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Bernie P
from Monsey, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not enough USB ports for me but a good solid machine for the money
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: D Tran
from Boston
Verified Purchase:Yes
[This review was collected as part of a promotion.] We got this for our son who'll enter college this fall. We want something that will not be obsolete or break down during his undergraduate years, and still be powerful enough for graduate school. Family members in IT recommended Lenovo so we've been keeping an eye out for a "deal" and this came up as too good to resist. We saved over 60%. But more importantly, it's going to meet our son's needs. The laptop is super light, probably because of the smaller screen and lack of the number pad. But that's ok because he's not studying finance or accounting and he can connect it to a larger monitor in his room. It has a stylus and he's already used it when he worked on his calculus problems. The color and sharpness are unbelievable. We got him a case and a USB hub since there are only 2 ports. We hope there'll be a similarly good value/deal in three years when our younger son enters college.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Isabel Bachmann
from Niagara, Ontario
Verified Purchase:Yes
I was so excited to get my ThinkPad Titanium. But then the display screen wouldn't function. I spoke to Premium service who identified a hardware program and sent me to the replacement desk to set up delivery of another Titanium. They assured me it would be sent right away. Your tracking has it sitting in a warehouse in Louisville for over a week. I know this because it is scanned daily. But why is it being held? I am an extremely frustrated and increasingly unhappy customer, soon to be an ex-customer.
No, I would not recommend this to a friend.
Response from lenovo.comBy Sunil_Lenovo, Customer Service, February 23, 2022
Lenovo appreciates you taking the time to share your comments and concerns. We apologize for your inconvenience. Please expect an email from us. Thank you for your patience during this time!
Very Respectfully,
Sunil_Lenovo
Very Respectfully,
Sunil_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Queryman
from Chicago, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] There is a lot to like about this laptop and I’m hoping the replacement resolves the two quality issues of the first unit. First the top edge of the cover was not evenly attached to the screen leaving an exposed edge that could snag. But worse was the fit of the USB-C connector on the power supply. It flexes up and down by the height of the connector, leading me to think it would fail quickly. The connection on my T490 is solid by comparison.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, April 13, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for any inconvenience.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: smile335
from New York, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] pros: light, compact, easy to carry. comes with pen that supports tilt.
cons: keyboard travel is too shallow; pen does not attached to the laptop whatsoever. uses a slow and uncommon SSD.
Hopefully gen 2 will address these issues.
cons: keyboard travel is too shallow; pen does not attached to the laptop whatsoever. uses a slow and uncommon SSD.
Hopefully gen 2 will address these issues.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Jan8668
from Tampa, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] So easy to use! I take it everywhere and it holds a charge all day.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Yang Zhang
from El Cerrito, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am a hardcore Thinkpad fan and this is my 4th one but I returned it two hours after the delivery because of a broken key, meanwhile it is lacking ports. I ended up buying T14 and I am really happy with it now.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 19, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for your inconvenience.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com