Customer reviews from lenovo.com
Lenovo - 15.6" ThinkPad E15 Gen 2 Laptop - Intel Core i5 - 8GB Memory - 256 SSD - Black
Average customer rating
4.7
(658 Reviews)
Rating breakdown 658 reviews
5 Stars
508
4 Stars
113
3 Stars
17
2 Stars
7
1 Star
13
95%of customers recommend this product.
(
449 out of
471)
Customer Reviews for Lenovo - 15.6" ThinkPad E15 Gen 2 Laptop - Intel Core i5 - 8GB Memory - 256 SSD - Black
Posted by: Cristian Hernández
from México City
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excelente device, it’s really amazing, I totally recommend this device
Written by a customer while visiting lenovo.com
Posted by: Joel22
from 31792
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really like this laptop. Once I got it all set up I’m very happy with it. The screen quality is very nice and I love the keyboard. It seems to be very fast and doesn’t
lag. My only complaint with this product was the set up. I bought Microsoft office and Norton virus protection with it. It wasn’t clear weather or not these applications were preinstalled or not. I ended up installing Norton which caused lots of problems for my computer BC the computer had already been preinstalled with MacCafee virus protection plan. These two systems were basically working against each other which took a long time to sort out. Also, it was not clear that windows had already been installed, so I ended up duplicating this as well. I think the set up instructions should be a little more clear regarding applications that might already be installed. Over all great computer, maybe just my fault on the set up but it would seem that clearer directions would help people that might not be super Tech savvy.
Written by a customer while visiting lenovo.com
Posted by: Lenovo_user_123213325
Verified Purchase:Yes
laptop is good but annoying powerbutton with light that I can't control.
Patch the bios to turn off the light!
Written by a customer while visiting lenovo.com
Posted by: Ramona B
from Long Island NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fast, works well, easy to use. Perfect size. I love it!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: STrip
Verified Purchase:Yes
[This review was collected as part of a promotion.] Received my ThinkPad 3 days ago . Charged it over night and installed all the updates and windows 11 the next day and learned how my new computer worked. My first Lenovo. The next day my screen kept going black whenever I used the touchpad. Contacted support and went thru the virtual assistant, email, and then the service request. Immediately got a text with a link to contact a representative. Ciara was wonderful and thorough! Computer fixed while I stayed at home and she downloaded a fix. Thank you Lenovo! Yes as they stand by their product and support you to keep things running. Pulse I have liked everything to work right away Yes BUT it was several days in transit passing thru so many ports and distribution centers. Understand and appreciate the support that gets you going without having to take it somewhere or return. Thank You Lenovo
Written by a customer while visiting lenovo.com
Posted by: ANANIZACH
from Baltimore MD
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far everything is going well but it has only been a week of actual use. Set up was easy. I was surprised to find Windows 11 installed, thought it was supposed to be 10.
I do enjoy the quick startup and the key board is very responsive. I am switching from a 6 year old Lenovo Edge 2 that has been great.
Excited to learn what I can do with my new ThinkPad! Need to download the manual.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
2
Damaged upon receipt
on April 21, 2022
Posted by: EDB1
from New York,NY
When I had received the Laptop,I experimented my first hardware issue of backlight bleeding as I turned on the laptop for the first time. I reached out to Lenovo who sent me a box the next day. I am awaiting the return and outcome.
The laptop was secure in shipment in air bag.
I do graphic work and the bleeding will help on production.
I am hoping that they do q/a before deployment.
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, April 22, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for any inconvenience.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: SS28
from Boston
Verified Purchase:Yes
Fast, light, easy to set up. Picture and sound are great. Just what my teen needed for her music and video editing. Arrived much faster than expected.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com