Customer reviews from lenovo.com
Lenovo - 13.3" ThinkPad L13 Gen 2 Laptop - Intel Core i5 - 8GB Memory - 256 SSD - Black
Average customer rating
4.5
(113 Reviews)
Rating breakdown 113 reviews
5 Stars
81
4 Stars
21
3 Stars
4
2 Stars
0
1 Star
7
93%of customers recommend this product.
(
77 out of
83)
Customer Reviews for Lenovo - 13.3" ThinkPad L13 Gen 2 Laptop - Intel Core i5 - 8GB Memory - 256 SSD - Black
Posted by: Zachary Banks
from Cincinnati, OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] Sleek design, super fast, great battery life. I love how the keyboard feels, the efficient fingerprint reader, and the ample storage. But mostly notable is the processing speed. I'm very much enjoying this laptop.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Xenocode
from South Carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love it!! It's fast. The boot time is less then 15 seconds. It loads programs quickly and the touch screen is amazing!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: JG16
from Malverne, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Comfortable keyboard and touchpad. Great screen with zero glare. Loads very fast. Great battery life. Love it.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Celi
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a nice, surprisingly powerful little laptop that manages lots of tabs and programs open concurrently. I use this laptop for work and other than waiting for some big updates as a new machine out of the box, it's got great plug and play capability.
Written by a customer while visiting lenovo.com
Posted by: megt2n
from La Porte Texas
Verified Purchase:Yes
Curser freezes up before I can even do anything on it.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, June 22, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: David M2
Verified Purchase:Yes
[This review was collected as part of a promotion.] My Lenovo ThinkPad is a solid laptop. I have been in the information technology (IT) business for over 37 years and I know a good IT investment when I experience it.
Written by a customer while visiting lenovo.com
Posted by: Samantha Garcia
from Houston TX
Verified Purchase:Yes
Great laptop, love the finger print unlock button.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Jonathan Es
Verified Purchase:Yes
The computer arrived with a hard drive issue and had to be returned.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, October 4, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for your inconvenience.
In looking to accommodate your needs, please contact our Customer Service team at 1-855-253-6686.
Very Respectfully,
Adrian_Lenovo
In looking to accommodate your needs, please contact our Customer Service team at 1-855-253-6686.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com