Customer reviews from shop.mattel.com
Fisher-Price - Soothe 'n Snuggle Koala - Gray
Average customer rating
4.5
(129 Reviews)
Rating breakdown 129 reviews
5 Stars
92
4 Stars
22
3 Stars
7
2 Stars
2
1 Star
6
92%of customers recommend this product.
(
111 out of
121)
Customer Reviews for Fisher-Price - Soothe 'n Snuggle Koala - Gray
Customer Rating
5
Fisher-Price Soothe 'n Snuggle Koala
on June 30, 2021
Posted by: missavery
from kansas
[This review was collected as part of a promotion.] We received our Fisher-Price Soothe 'n Snuggle Koala and quickly bought the otter too lol
My lil people love this soft cuddle baby...soothing is the perfect description..with lights that are motion...the tummy breathing motion and the volume controlmakes for a perfect bedtime buddy... We love him somuch...and highly recommend the otter tooo!!
My lil people love this soft cuddle baby...soothing is the perfect description..with lights that are motion...the tummy breathing motion and the volume controlmakes for a perfect bedtime buddy... We love him somuch...and highly recommend the otter tooo!!
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
4
Super soft and cute
on June 30, 2021
Posted by: Murphyfamily7
from Dallas, TX
[This review was collected as part of a promotion.] The Soothe 'n Snuggle Koala is absolutely adorable. My 13 month old liked to cuddle with it a little at night. During the day, she would look at it and press it to play music; however, not much else. The most action from it was at nap time of night time because it was so soft and played the music long enough for her to get to sleep!
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
5
Such a calming toy!!
on July 1, 2021
Posted by: jarsiann
from Texas City, TX, United States
[This review was collected as part of a promotion.] I love how calming and relaxing this toy is!! It makes my baby so comfortable to sleep. Its soft material is so gentle for her and the movement helps her sleep better!! This is such a cute toy and I highly recommend it!
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
5
She loves it!
on July 1, 2021
Posted by: Cmcgowan
from Norris, Tn
[This review was collected as part of a promotion.] We love our new Fisher Price Soothe 'n Snuggle Koala. My sweet girl sleeps and carries it around everywhere. It has really helped with her sleeping in her own bed by herself too as well. Because of the breathing mode I soothes her to sleep and it comforts her. She also likes the song mode as well. I love that it has the minute mode in the back so I can adjust it too.
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
5
Really soft and cute
on October 1, 2021
Posted by: Jay321
from Michigan
[This review was collected as part of a promotion.] My son loved this bear it was super soft and he loved to cuddle with it when he goes to bed. It’s small not too big that he can carry around with him wherever. I’m glad I picked this product at the selection window
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
3
Love it, but breathing doesn't work?
on February 27, 2023
Posted by: ASaunders
from CT
We bought this for our little guy as a christmas gift and it worked really well for the first couple of weeks - very soothing music, breathing and light-up belly were great. All of a sudden, the breathing function stopped working and shorts out when we try to use it. The other functions still work without the breathing - very strange. We would love to know if there's a way to reset or get it to start fully functioning again.
I would recommend this to a friend!
Response from shop.mattel.comBy Mattel Consumer Services, Mattel Consumer Services, February 28, 2023
We're sorry to hear this. If replacing the batteries with fresh/new, alkaline batteries doesn't help, please reach out to our Consumer Services team for help. Phone support is available at 800-432-5437, Mon.- Fri., 9 a.m. - 6 p.m. ET.
Written by a customer while visiting shop.mattel.com
Customer Rating
1
Breathing doesn’t work
on April 20, 2023
Posted by: Babymama2222222
from Oklahoma
Bought this as a Christmas gift. My son loves the light and music. I loved the breathing feature…for the first two weeks. Rocked my baby to sleep so quickly. But it stopped working almost immediately. Battery change won’t fix it. Other reviews seem to confirm this is a common issue.
No, I would not recommend this to a friend.
Response from shop.mattel.comBy Mattel Consumer Services, Mattel Consumer Services, April 21, 2023
We're sorry to hear this. Please reach out to our Consumer Services team for help. Phone support is available at 800-432-5437, Mon.- Fri., 9 a.m. - 6 p.m. EST.
Written by a customer while visiting shop.mattel.com
Customer Rating
1
VERY Disappointed
on February 12, 2024
Posted by: Huma
from Wisconsin
Only worked barely a week and a half. Brought this for my month old grandson in the hope that my sleep deprived daughter might get some sleep before her maternity leave was over and she has to go back to work. Not even 1.5 weeks and she pressed the tummy .....nothing happens. Changed the batteries.....nothing happens. Just an over priced disappointing stuffed animal. For such an established company, quality of products and reliability has seriously dropped off
No, I would not recommend this to a friend.
Response from shop.mattel.comBy Mattel Consumer Services, February 13, 2024
Sorry for any disappointment this has caused. Our Consumer Services team is happy to help. They can be reached by phone at 1-800-432-5437 and are available Monday - Friday, between 9a.m. – 6p.m. EST.
Written by a customer while visiting shop.mattel.com