Customer reviews from blackanddeckerappliances.com
Black+Decker - HoneyComb 12-Cup Programmable Coffee Maker - White
Average customer rating
4.8
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
44
4 Stars
6
3 Stars
1
2 Stars
0
1 Star
1
98%of customers recommend this product.
(
46 out of
47)
Customer Reviews for Black+Decker - HoneyComb 12-Cup Programmable Coffee Maker - White
Customer Rating
5
Great product!
on October 14, 2020
Posted by: Terry88
[This review was collected as part of a promotion.] The programmable coffemaker is incredible! Brews the coffee to prefection. The taste is fresh and delicious. I love the feature and its beautiful design. I recommend this product. I am absolutely fascinated with the honeycomb coffeemaker. This brand never disappoints me!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Great Features!!!
on October 15, 2020
Posted by: aja3ez
from Gary, IN
Gender:Female
[This review was collected as part of a promotion.] I love my coffeemaker. It’s 12-cup, which I’ve been looking for since it’s starting to get cool out. I love how it has this shower head type design that lets the water hit all the coffee grounds. I like how I can pause it and sneak a cup before it’s completely done brewing. I can also select my brew strength. And, being able to remove the filter basket is a definite plus. It brews an amazing cup of coffee. I also like the display. My favorite is being able to select how long I want the heated plate to keep my coffee warm. If I had to say one thing I would change, it would be the color. I’d prefer black. But, I love it just the same!!!
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michelle, Customer Service, October 15, 2020
Thank you for providing your feedback regarding your Black+Decker Honeycomb Collection Coffee Maker. I'm glad to hear that you're enjoying your new coffee maker, but I’m sorry to hear that you're not fully satisfied with the color of your coffee maker. We strive to provide excellent support for our customers, and I may have a few options I’d like to discuss with you. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42008162 so that I may be able to better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Game Changer
on October 16, 2020
Posted by: Momtoo5
from Vancouver Wa
Gender:Female
[This review was collected as part of a promotion.] I was so excited to get this coffee pot. First the design is impeccable. The features it has are amazing. It has a self clean. That alone is phenomenal. Also the new innovative circulation of the pourer makes such a difference in taste. The programmable feature is also a must. I'm telling you this coffee pot is number 1. Recommend for sure!!!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
on December 6, 2024
Posted by: Nurse518
The coffee. Pot has broken and it’s barely been a year. I tried logging into my account on the website and it will not let me.
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, December 9, 2024
Thank you for offering your feedback regarding your Black+Decker Honeycomb™ Collection Coffee Maker. I’m sorry to hear of the experience you've had with your coffee maker. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your coffee maker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com