Customer reviews from blackanddeckerappliances.com
Black+Decker - HoneyComb 12-Cup Programmable Coffee Maker - White
Average customer rating
4.8
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
44
4 Stars
6
3 Stars
1
2 Stars
0
1 Star
1
98%of customers recommend this product.
(
46 out of
47)
Customer Reviews for Black+Decker - HoneyComb 12-Cup Programmable Coffee Maker - White
Customer Rating
5
Awesome Coffee pot
on September 25, 2020
Posted by: HilN
Gender:Female
[This review was collected as part of a promotion.] Love that this coffe pot has a strong setting. It is easy to use and makes an entire pot of coffee fast. The textured finish stands out and looks amazing!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Honeycomb Collection 12-Cup* Coffeemaker
on September 25, 2020
Posted by: Meme005
from Iron River, MI
Gender:Female
[This review was collected as part of a promotion.] Wake up in the morning with your coffee already Brewed!
This coffeemaker uses a VORTEX brewing system which evenly saturates coffee grounds. You can change the brew strength with the option for a slower brewing process and stronger cup of coffee. Sneak-A-Cup lets you pour a cup of coffee before the rest of the pot has brewed without any dripping. Another useful features is Smart-Clean automatic cleaning cycle...haven't used it yet but totally intent to. The automatic shut off is perfect for busy lives. The only draw back on this coffee pot is I wished the cord was a bit longer. Overall this is a very nice programmable coffeemaker.
This coffeemaker uses a VORTEX brewing system which evenly saturates coffee grounds. You can change the brew strength with the option for a slower brewing process and stronger cup of coffee. Sneak-A-Cup lets you pour a cup of coffee before the rest of the pot has brewed without any dripping. Another useful features is Smart-Clean automatic cleaning cycle...haven't used it yet but totally intent to. The automatic shut off is perfect for busy lives. The only draw back on this coffee pot is I wished the cord was a bit longer. Overall this is a very nice programmable coffeemaker.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michelle, Customer Service, September 25, 2020
Thank you for offering your feedback regarding your Black+Decker Honeycomb Collection Coffee Maker. I'm sorry to hear that you were somewhat disappointed in the length of the power cord, but I'm glad it has been operating properly. I want to assure you that we proactively monitor feedback from consumers like you to drive continuous improvement into our products, and your comments and experience will be shared with our Quality and Engineering Team. I'm confident your new coffee maker will provide excellent performance, but should you ever need assistance with it, I'd be happy to help. Please contact us at youropinionmatters@spectrumbrands.com and reference ID number 41999886, so I can address any of your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Nice Unit!
on September 25, 2020
Posted by: irishgirl22365
from East Berlin, CT
Gender:Female
[This review was collected as part of a promotion.] This is a really cool machine! I love how you can set it at night, and your coffee is ready in the morning! Its very accurate and worked perfectly. It's nice to wake up to the smell of coffee. The filters are inexpensive and easy to load and unload. It's nice that you can set it to keep the coffee warm without over boiling it. The brew strength feature is awesome.
And I love how it cleans itself! It looks nice too. Overall a great coffee maker!
And I love how it cleans itself! It looks nice too. Overall a great coffee maker!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Honeycomb 12 cup programmable coffemake
on September 26, 2020
Posted by: Carolal2004
from Michigan
Gender:Female
[This review was collected as part of a promotion.] Recieved this coffee makwr to review. Its a really nice coffee maker. I like how it dispenses the water over all the grounds and the coffee drains nicely into the pot. Its easy to program and wake up to coffee that is made. Nice length on the electical cord. Only issue i have is the color. I'm not a fan of white appliances. Otherwise I'm happy with this item
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michelle, Customer Service, September 28, 2020
Thank you for providing your feedback regarding your Black+Decker Honeycomb Collection Coffee Maker. I'm glad to hear that your coffee maker is working well for you, but I’m sorry to hear that you're unhappy with the color. We strive to provide excellent support for our customers, and I may have a few options I’d like to discuss with you. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42000606 so that I may be able to better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Great tasting coffee
on September 26, 2020
Posted by: Mulleka
from Vancouver, WA
Gender:Female
[This review was collected as part of a promotion.] This coffeemaker works great. It’s made to last, looks great and is easy to use. I set it up before going to bed and get up to the smell of fresh coffee. The heated carafe plate keeps coffee warm, so my husband can enjoy it when he gets up. The brew strength selector is a nice feature that I had never seen before. This coffeemaker gets a two thumbs up from me.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Great Product
on September 26, 2020
Posted by: Mesmero6
from Detroit,Mi
Gender:Female
[This review was collected as part of a promotion.] This coffee maker is nice. I love the textured design and the white color is beautiful. It's a great addition to my kitchen counter. I have two things about the coffee maker that stand out most. The sneak a cup feature and the brew strength selector feature. I definitely recommend this product.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Great Coffeemaker
on September 27, 2020
Posted by: SASPURS
from San Antonio, TX, USA
Gender:Female
[This review was collected as part of a promotion.] I received this coffeemaker to review and give my honest opinion. I absolutely liked this coffeemaker. You can customize the strength of your coffee. Make it stronger or just set it to make a regular cup of coffee. You can also set a timer for your coffee to brew. My favorite feature is that you can pour a cup of coffee before the coffeemaker stop brewing. Over all this coffeemaker is a good buy. I recommend this product.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michelle, Customer Service, September 28, 2020
Thank you for your feedback. I’m so glad to hear that you’re happy with your Black+Decker Honeycomb Collection Coffee Maker! Your product is also backed by great support, so feel free to contact us if you have any questions or need any assistance. Our goal is to provide products with outstanding features and value, and your feedback will help our product development teams with this initiative. If you need further assistance, I’d be happy to help! Please contact us at youropinionmatters@spectrumbrands.com and reference ID number 42000613 so that we may better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Just an average coffee-making experience
on September 27, 2020
Posted by: Dana1181
from Scranton, PA
Gender:Female
[This review was collected as part of a promotion.] The HoneyComb Collection coffee maker is a classy looking coffee maker, with a textured face and solid components. This style offers a ‘vortex’ spout that is supposed to brew the coffee in a better way, from my understanding. The button options offer a warming method, brew strength, etc. In all, this coffee maker worked fine for us and did the job. However, there is nothing special to set it apart from other coffee makers we have used in the past.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Customer Service, September 28, 2020
Thank you for offering your feedback regarding your Black+Decker Honeycomb Collection Coffee Maker. I'm sorry to hear that you were somewhat disappointed in the design of the coffee maker, but I'm glad it has been operating properly. I want to assure you that we proactively monitor feedback from consumers like you to drive continuous improvement into our products, and your comments and experience will be shared with our Quality and Engineering Team. I'm confident your new coffee maker will provide excellent performance, but should you ever need assistance with it, I'd be happy to help. Please contact us at youropinionmatters@spectrumbrands.com and reference ID number 42000622, so I can address any of your concerns.
Written by a customer while visiting blackanddeckerappliances.com