I like the stop feature of the new rack making it safer to place or remove food from the oven. The ease of removal of the crumb tray makes it easy to keep the interior clean. The heating elements cook faster, but it bears close watching , or maybe I need to fine tune the settings, to avoid burning..
I've always lived in a house with a toaster oven (as opposed to just a toaster). I've used a variety of toaster ovens throughout my life and I can say this one has been my favorite. It's been the most consistent in terms of toasting food. Pre-heats quickly for baking mode. Looks great in our newly remodeled kitchen. I've never used it to broil anything or cook an entire pizza (as it claims it's able to do), but the features I have used work very well. Very happy with this product and I would recommend it to anyone searching for a high-end toaster oven.
Had the earlier model without convection - - LOVE the convection - much more even baking with the air moving - - slightly larger size lets me do a 10-inch quiche or pie with no difficulty - - bakes beautifully - - helps lower my power bill by a good amount - - no heating a full size oven for one item!