Customer Reviews for Scotts - Turf Builder EdgeGuard DLX Broadcast Spreader - Green
Customer Rating
1
SORRY JUNK
on July 24, 2023
Posted by: Disappointed John
My old Scott’s broadcast spreader lasted about 12 yrs. I thought this new one would work as well, NOPE!! It acts like a drop spreader later leaving dark green streaks on your path. SORRY DESIGN!!
Response from ScottsBy Consumer Services Admin, Customer Care, July 25, 2023
We're sorry to read about your disappointment with Scotts Turf Builder DLX Broadcast Spreader and appreciate your feedback.
We take consumer feedback very seriously and your comments will be passed on to our Quality Control Division. We would like the opportunity to gather some additional information and offer assistance.
We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please reach out to us at 888-270-3714 so we can further assist.
Written by a customer while visiting Scotts
Customer Rating
1
This spreader is a mistake to everyone who buys it
on July 30, 2023
Posted by: Jormack
Design causes streaks from fertilizer being flung into wheels.
Response from ScottsBy Consumer Services Admin, Customer Care, July 31, 2023
We're sorry to read about your disappointment with Scotts Turf Builder DLX Broadcast Spreader and appreciate your feedback.
Please check that the rotor, gearbox or agitator is not bent or damaged. When applying, if not walking fast enough the spreader will not fling the product properly and therefore will potentially hit the wheels. All of our broadcast spreaders under went a design change at the end of 2020 that changed rotor angle and changed the agitator back to a 2-wing agitator. These changes reduces the potential for the product to hit the wheels.
We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please reach out to us at 888-270-3714 if we can further assist.
Written by a customer while visiting Scotts
Customer Rating
1
Poor plastic parts.
on September 17, 2023
Posted by: AlexH
Plastic parts are inferior quality, rotating white poly drive shaft snapped and teeth on knurled shaft wore down after only one season of use. I don’t want my money back, just send me a new set of moving parts so I can repair it myself.
Response from ScottsBy Consumer Services Admin, Customer Care, September 18, 2023
We are concerned to hear this. We would like the opportunity to gather some additional information and offer assistance. Please reach out to our Consumer Services team at 888-270-3714.
Written by a customer while visiting Scotts
Customer Rating
1
Terrible spreader
on October 8, 2023
Posted by: Tim Grass
Terrible spreader. Wheels hold fertilizer then dump it out where ever it wants. Handle is way to narrow too. Stops spreading fertilizer at will. I have used Scotts products for years and have never been so disappointed as I am with this product. I can't believe Scott's puts its name on this piece of junk.
Response from ScottsBy Customer Care, October 9, 2023
We're sorry to read about your disappointment with the Scotts Turf Builder DLX Spreader and appreciate your feedback.
We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please reach out to us at 888-270-3714 if we can further assist.
Written by a customer while visiting Scotts
Customer Rating
1
Junk, cheap, plastic parts.
on November 11, 2023
Posted by: Drummer06
Cheap. Plastic parts and gears. I used mine for grass seed and pellitized lime and the agitator is completely destroyed. So now I have to shake or jerk the spreader to get it to go down in into the drop spreader. I ha e had two spreaders from Scott's do the same thing. Complete junk.
Response from ScottsBy Customer Care, November 13, 2023
We're sorry to read about your disappointment with the Scotts Turf Builder DLX Spreader and appreciate your feedback.
We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please reach out to us at 888-270-3714 if we can further assist.
Written by a customer while visiting Scotts
Customer Rating
4
Decent spreader
on November 19, 2023
Posted by: Lek311
I have two of these and they work fine. Sit outside in the weather upside down and have never failed
Written by a customer while visiting Scotts
Customer Rating
1
Bad wheel assembly design and quality
on January 8, 2024
Posted by: Broken Wheels
I have had trouble after about the 5th use with this spreader. The main problem is that the wheels only sometimes stay locked into place and fall off. A whole load of fertilizer has often fallen out of the hopper when the wheels come off without warning—just a bad, bad design on the wheel assembly.
Response from ScottsBy Customer Care, January 9, 2024
We are concerned to hear this regarding the Scotts Turf Builder DLX Spreader. We would like the opportunity to gather some additional information and offer assistance. Please reach out to our Consumer Services team at 888-270-3714.
Written by a customer while visiting Scotts
Customer Rating
1
Bad spreader
on March 7, 2024
Posted by: John 72
Bought this spreader last year and the plastic gear are stripped out . I will not buy another one. I was hoping to buy the parts and fix it but I couldn’t find it.
Response from ScottsBy Customer Care, March 11, 2024
We are concerned to hear this. We would like the opportunity to gather some additional information and offer assistance. Please reach out to our Consumer Services team at 888-270-3714.