Customer reviews from lg.com
LG - 22 Cu. Ft. 4-Door French Door Smart Refrigerator with Craft Ice - PrintProof Stainless Steel
Average customer rating
4.5
(67 Reviews)
Rating breakdown 67 reviews
5 Stars
46
4 Stars
14
3 Stars
4
2 Stars
0
1 Star
3
96%of customers recommend this product.
(
25 out of
26)
Customer Reviews for LG - 22 Cu. Ft. 4-Door French Door Smart Refrigerator with Craft Ice - PrintProof Stainless Steel
Posted by: markm7
Verified Purchase:Yes
Bought a year ago and the craft ice maker died. You sent a replacement which I had to install myself, and so far, that does not make any ice. Does nothing at all.
Quality
1
Features
1
Value
1
Response from lg.comBy LG Customer Experience team, Customer Care, November 7, 2023
We're sorry to hear about the issues you've experienced with your craft ice maker. It's frustrating when a replacement doesn't work as expected. Since you've already had to replace it once and the new one still doesn't make ice, you may send us a private message on Facebook or X (Twitter) at @LGUSSupport for further assistance. -Charles
Written by a customer while visiting lg.com
Posted by: Bonnie E
from Richland, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] We are very pleased with our new LG refrigerator. It is a perfect size and so easy to find things in. The food doesn’t get lost in the back like our old side by side. The craft ice is great and has made a big hit with our guests. It’s perfect for a short on the rocks drink or just to keep any.drink cold longer. Love the counter depth as it adds space To a small kitchen.
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Carollicious
from Austell, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this fridge about 3 weeks ago and I love it. The refrigerator section is laid out well and everything is easy to access. I love being able to separate things in the two freezer drawers. My only issue is that it doesn’t make enough craft ice for me. The pics always show a full tray of ice but mine has not been full yet. I live alone so it has plenty of time to fill up. I want to have a housewarming but it doesn’t make enough ice for multiple people!!
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Melinda T
from Memphis, TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I recently purchased my LG refrigerator and love the Craft Ice feature. It had been challenging to get then WiFi connected and that is why I’m giving only 4 stars instead of 5. Overall I still love my new fridge!!
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: scampano3
from Santa Clara, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We’ve had this fridge for over a month now. It looks beautiful and works very well and quiet. The only downside is the counter-depth size. We emptied our old fridge and ended up throwing a ton of food away (especially frozen) after we tried to cram it in to the new counter-depth fridge. The counter-depth unit fits and looks so much better in our kitchen. The previous one that we inherited when we bought the house stuck out 8 inches beyond the counter and appeared odd. This new fridge is perfectly dimensioned for the space, but we have to get used to shopping in smaller quantities. The good news is that food isn’t getting “lost” by being buried in a huge freezer tub and, eventually, having to be thrown out for freezer burn. We’re growing to love this LG unit more and more every day.
Pros: Style/Design, ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Betty35
from Tyler, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased this refrigerator 2 months ago for a two people household. The counter depth feature is ideal for our kitchen space. It does not protrude further out from the counter giving our kitchen more space. I love the craft ice balls it makes plus has small cube regular ice. This is the first bottom freezer we owned. I love this feature also. I highly recommend this refrigerator and hope to have it for many years.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Darlenecom
from Lake Charles, LA
Verified Purchase:Yes
[This review was collected as part of a promotion.] My LG Smart Counter depth refrigerator is GREAT!
It had the two ice makers I wanted, since the in-door ice maker does not make enough for my family needs. If I had to find one thing I do not like about my new LG frig, it would be that the bottom drawer of the freezer section does not have a light.
It had the two ice makers I wanted, since the in-door ice maker does not make enough for my family needs. If I had to find one thing I do not like about my new LG frig, it would be that the bottom drawer of the freezer section does not have a light.
Pros: Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Gloria senior
from Pekin illinois
Verified Purchase:Yes
I really like the double freezer drawers that eliminate digging to the bottom of a deep drawer to find something. The finish is beautiful, absolutely NO fingerprints. The motor is the next thing to silent, i cant hear the motor run at all.
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com