Customer reviews from huffybikes.com
Huffy - Spec Ops Truck 12V Electric Ride On Toy for Kids - Grey
Average customer rating
1.5
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
0
4 Stars
2
3 Stars
4
2 Stars
4
1 Star
28
8%of customers recommend this product.
(
2 out of
25)
Customer Reviews for Huffy - Spec Ops Truck 12V Electric Ride On Toy for Kids - Grey
Customer Rating
3
Owners Manual
on December 28, 2019
Posted by: Graham
Works great so far but did not with manual. Wondering how to work radio and charging instructions. Is there one online I can read?
Response from huffybikes.comBy December 28, 2019
Thanks for the feedback! You can find a manual for your product here: https://www.huffybikes.com/product-manuals/
Written by a customer while visiting huffybikes.com
Customer Rating
1
Returned
on January 12, 2020
Posted by: Mike
It had the potential to be great. After 3 days the power button stopped working. Recieved a replacement super fast but unfortunately we couldn't replace it due to an excessive amount of glue from the factory. Worst part of this is my 4 year wants the same one again.
Response from huffybikes.comBy January 14, 2020
Dear Mike,
First off, thank you for your feedback. We take everything from our customers into consideration when improving our products.
We're sorry to hear you had so much trouble with your purchase from us. I understand your frustration as well as your decision to return the product. This certainly does not reflect our high standards here at Huffy. If you decide to try another one of our battery ride-ons, keep in mind our awesome customer service team is available over the phone to assist you with any issues.
We hope to hear from you soon,
- Huffy
First off, thank you for your feedback. We take everything from our customers into consideration when improving our products.
We're sorry to hear you had so much trouble with your purchase from us. I understand your frustration as well as your decision to return the product. This certainly does not reflect our high standards here at Huffy. If you decide to try another one of our battery ride-ons, keep in mind our awesome customer service team is available over the phone to assist you with any issues.
We hope to hear from you soon,
- Huffy
Written by a customer while visiting huffybikes.com
Customer Rating
3
Rubber strap around wheel already broke
on March 20, 2020
Posted by: colbychedr02
from Edmond, Oklahoma
My some got this for Christmas. He drives it in the grass field next to our house. The rubber strip around the wheel has already broken and I cant find a replacement wheel or strap at all. I would like to be able to replace the wheel or strap. For now I would not recommend this product to others due to this issue.
No, I would not recommend this to a friend.
Response from huffybikes.comBy Cam, Consumer Care, March 20, 2020
Hi Colby,
Thank you for your feedback. We're sorry to hear the strap on your son's ride-on has broken. Please reach out to us at your earliest convenience so we can help get that replaced. You can reach us at 800 872 2453 or by sending an email to service@huffy.com.
Thank you for your feedback. We're sorry to hear the strap on your son's ride-on has broken. Please reach out to us at your earliest convenience so we can help get that replaced. You can reach us at 800 872 2453 or by sending an email to service@huffy.com.
Written by a customer while visiting huffybikes.com
Customer Rating
1
Horrible and huffy knows
on April 27, 2020
Posted by: Robbed
from Saint John , New Brunswick
Obviously the battery died after 4 uses and won’t recharge . Completely dead . Clearly the worst ride in toy ever made every single review says it broke immediately. Bought for my girlfriend certainly would not spend my own money . Pathetic
No, I would not recommend this to a friend.
Written by a customer while visiting huffybikes.com
Customer Rating
1
Power is awful!
on May 7, 2020
Posted by: NicoleM
from Glace Bay, NS
Bought this for my child and after charging for over 8 hours she barely gets any use out of it and it powers off on its own on her and powers on by itself. Unable to drive on anything other than concrete and lags alot going up the alightest hill.
Complete garbage!
Complete garbage!
No, I would not recommend this to a friend.
Written by a customer while visiting huffybikes.com
Customer Rating
2
Not a Happy Birthday Boy
on May 17, 2020
Posted by: mama
from Kitchener Ont Canada
After we assembled the truck and charged the battery for the recommended time frame, my Lil man was only able to ride his truck for maybe about 15 min before the battery died and it was on the slowest speed. With the Covid19 pandemic going on and a 6-year-old not able to have a party this was our alternative to make our little boy birthday special. Very disappointed I paid good money for this vehicle and expect it to drive as close to the recommended time frame.
Written by a customer while visiting huffybikes.com
Customer Rating
1
Horrible purchase
on August 8, 2020
Posted by: Kingkay
from Toronto
Bought for my son June 1 st 2020 ( he turned 4 ) he has used it roughly 15 times and not to battery failure. today he got on it and it turns on but will not move an inch. I would not recommend this product to anyone
No, I would not recommend this to a friend.
Response from huffybikes.comBy Huffy, August 13, 2020
We're sorry to hear about the trouble. Could you please give us a call at 800 872 2453? We would like to help figure out what is wrong and fix the issue. Thanks!
Written by a customer while visiting huffybikes.com
Customer Rating
1
Garbage
on October 21, 2020
Posted by: What A Joke
from CANADA
Plastic pieces break off easy and it doesn't even have enough power to drive up a slight incline. The thing is completely useless.
No, I would not recommend this to a friend.
Response from huffybikes.comBy Huffy, October 21, 2020
Thanks for the feedback. Please feel free to give us a call at 800 872 2453 if we can help replace any damaged parts.
Written by a customer while visiting huffybikes.com