Customer Reviews for Intex - 2100 GPH Above Ground Pool Sand Filter Pump with Automatic Timer - White
Customer Rating
5
Excellent Pump Upgrade
on July 16, 2025
Posted by: Sehag Heidi
from Hoschton, GA
Gender:Female
Purchased this upgraded sand filter pump for our new Intex 14'x42" pool. Now the skimmer works and the solar fountain works! The water circulation is about double what we had with the pump that came included with the pool. The timer function works great as well.
I would recommend this to a friend!
Response from intexcorp.comBy Intex Consumer Service, September 9, 2025
Thank you for your feedback! We’re glad to hear the upgraded sand filter pump is improving your pool’s circulation and that the skimmer and solar fountain are working well. Appreciate your support!
Written by a customer while visiting intexcorp.com
Not good enough power for my pool, I asked them what I needed…
Response from intexcorp.comBy Intex Consumer Service, August 15, 2025
We’re sorry to hear the sand filter didn’t meet your needs. Please contact us so we can help find the right solution for your pool. Reach us via chat at intexcorp.com or by phone at 310-549-8235.
Written by a customer while visiting intexcorp.com
I bought this for an above ground grey prism 15'x48" pool. Quality is good. Assembly is decent. I'd recommend to read the instructions. I did have to build a platform as its home base. I do recommend to secure the tank base with the pre-filter housing. The pre-filter housing is top heavy. I didn't anticipate that so I propped it up with pavers and pieces of plywood. The instructions mention it, but as a law in other countries, not as an issue with the pre-filter housing. I'd recommend to have an extra hose for the backwash connection. This is my first year. Talk to me in 2 more years.
I would recommend this to a friend!
Response from intexcorp.comBy Intex Consumer Service, September 10, 2025
We’re so glad you’re enjoying our product! If you ever need assistance, you can reach us via chat at intexcorp.com or by calling 310-549-8235. Our team is always here to help!
Written by a customer while visiting intexcorp.com
The top valve stopped working after a couple weeks
No, I would not recommend this to a friend.
Response from intexcorp.comBy Intex Consumer Service, August 29, 2025
We’re very sorry to hear about your experience and understand how frustrating this must be. We’d like to help make it right—please contact us via chat at intexcorp.com or by phone at 310-549-8235 so we can assist you directly.
Written by a customer while visiting intexcorp.com
So happy with everything. Easy set-up, packed amazingly, great look since the older one I had forever! Oh, and the best- SO QUIET! Thank you for caring how it got to me and how to assemble it (so easy)!
I would recommend this to a friend!
Response from intexcorp.comBy Intex Consumer Service, September 10, 2025
We’re so glad you’re enjoying our product! If you ever need assistance, you can reach us via chat at intexcorp.com or by calling 310-549-8235. Our team is always here to help!
Written by a customer while visiting intexcorp.com
Great Sand pump keeps my water crystal clear. Thank you.
I would recommend this to a friend!
Response from intexcorp.comBy Intex Consumer Service, September 10, 2025
We’re so glad you’re enjoying our product! If you ever need assistance, you can reach us via chat at intexcorp.com or by calling 310-549-8235. Our team is always here to help!
Written by a customer while visiting intexcorp.com
Customer Rating
1
pfft
on September 26, 2025
Posted by: andy
bought pool 2 months ago almost to the day....this pump burnt up or something already, isnt working, warranty process done, awaiting the new one
Response from intexcorp.comBy Intex Consumer Service, September 29, 2025
We’re sorry to hear about the pump issue. Please contact us via chat at intexcorp.com or by phone at 310-549-8235 so we can assist further.
Written by a customer while visiting intexcorp.com