Customer reviews from bestwayusa.com
Bestway - 18ft x 9ft x 4ft Rectangular Above Ground Swimming Pool w/ Ladder & Pump - Gray
Average customer rating
4.8
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
38
4 Stars
6
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
43 out of
43)
Customer Reviews for Bestway - 18ft x 9ft x 4ft Rectangular Above Ground Swimming Pool w/ Ladder & Pump - Gray
Customer Rating
4
best house warming ever
on July 29, 2021
Posted by: jww42
from perrysburg, ohio
Gender:Male
[This review was collected as part of a promotion.] Got this pool for my new house.
my kids love it and so will their new friends.
this pool has made my whole family happy
my kids love it and so will their new friends.
this pool has made my whole family happy
I would recommend this to a friend!
Written by a customer while visiting bestwayusa.com
Customer Rating
5
Easy Setup!
on August 3, 2021
Posted by: Anonymous
from Marinette, WI
Gender:Female
[This review was collected as part of a promotion.] I got Bestway Power Steel “18x9x48” above ground pool set about three weeks ago. I wanted to give it a few weeks to see how we like it before posting. This pool is made of quality material and has a sand pump. We absolutely love it. Just right for our big family. Setup took a little longer than expected but we wanted to make sure it was level, so we really took our time. I would say it was aprox-3 hours but done correctly but was easy to set up the time really came with putting in the water and checking to make sure it was level. Disclaimer: We switched out the ladder to one we had just because we needed a lock on for the kids. This pool is absolutely amazing and is super sturdy and built tough. This pool will last many years and so worth it. This is a must have!
I would recommend this to a friend!
Written by a customer while visiting bestwayusa.com
Customer Rating
3
Refreshing!
on August 3, 2021
Posted by: gpashh
from Conroe, TX
Gender:Female
[This review was collected as part of a promotion.] It's nice to be able to take a refreshing dip in this Bestway Power Steel 18' x 9' x 48" Above Ground Pool Set whenever I choose.
Pros:
The sidewalls, cover and ladder are durable enough to withstand any weather conditions I might have.
I like that the pool is rectangle so I can swim laps better than in a round pool.
Surprisingly it was so easy to install, it took about an hour.
Now when I'm gardening and get overheated, I can jump in the pool to cool off.
Pros:
The sidewalls, cover and ladder are durable enough to withstand any weather conditions I might have.
I like that the pool is rectangle so I can swim laps better than in a round pool.
Surprisingly it was so easy to install, it took about an hour.
Now when I'm gardening and get overheated, I can jump in the pool to cool off.
Cons:
My biggest complaint has to do with the pump not being able to filter that much water for it to stay clean. I had to go buy another pump and I wasn't happy considering the price of the pool and pump. When something cost that much, it had better come with everything to make it work properly. If not, ultimately it will cost us business owners business in the long run. Word of mouth travels fast.
My biggest complaint has to do with the pump not being able to filter that much water for it to stay clean. I had to go buy another pump and I wasn't happy considering the price of the pool and pump. When something cost that much, it had better come with everything to make it work properly. If not, ultimately it will cost us business owners business in the long run. Word of mouth travels fast.
Overall, I was pleasantly pleased outside of the pump not filtering good enough.
I would recommend this to a friend!
Response from bestwayusa.comBy Bestway, Customer Service, August 4, 2021
Hello! We are so happy to hear that you are enjoying your Power Steel! If you have any issues or have any questions; Please contact our Customer Service Center at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada should you have any questions. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website. Please note that our phone menu has changed, and you will need to listen to the end of the message to speak to a representative.
Written by a customer while visiting bestwayusa.com
Customer Rating
5
So much fun!!
on August 9, 2021
Posted by: Nae nae 7664
from Johnson City TN
Gender:Female
[This review was collected as part of a promotion.] My kids have a blast in this everyday and the best part is that it was easy to set up 48 in and hits quite a few kids. The bull came right on time we had a birthday party kind of and we celebrated it with the pool. I really think this fool will last several years as long as you take care of it properly.
I would recommend this to a friend!
Written by a customer while visiting bestwayusa.com
Customer Rating
5
Awesome Features
on August 13, 2021
Posted by: seasonc
from Lincolnton, NC
Gender:Female
[This review was collected as part of a promotion.] This pool was easy to set up and has provided our family and friends with lots of fun! Great escape from the heat on especially the long hot days! Easy to fill and maintain is a breeze. Makes summer more fun and enjoyable
I would recommend this to a friend!
Written by a customer while visiting bestwayusa.com