We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. One of our main goals is customer satisfaction, and we will be happy to use your feedback. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

Best Regards,

Jessica

Hello, Pippa. Thank you for sharing your experience. We understand your concerns about the configuration inside the fridge not working well for you, particularly since you haven't had a top freezer model in a while. We also understand your frustration with the freezer door not sealing properly. It’s concerning that the door pops open slightly every time you shut the fridge door, even when there’s nothing blocking it. We’re sorry for any inconvenience this has caused. If you need further assistance, you can reach out to us by live chat by visiting our website at Frigidaire.ca or by phone at 1 (800) 265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience, and we will be happy to assist. -Reed