Customer Reviews for GE Profile - Advantium 30" Built-In Single Electric Convection Over-the-Range Oven with Microwave - Stainless Steel
Customer Rating
1
Metal doesn't hold up!
on November 9, 2024
Posted by: LM26
from Salem, IN
We bought our Advantium speed oven 2yrs ago and even though it is great at cooking food and saving me time on meal prep for 6 children, I am VERY disappointed in the craftsmanship! Last month we started hearing cracking during our microwave feature and started seeing a bright white light flickering near the high intensity I infrared bulbs. It seems that the metal box framing where this portion has little holes making it like mesh melted apart and now since there's gaps within the rings, it's sparking due to the exposed metal. Considering the cost of this appliance, nothing should have broken with only two years of use. I called GE and they only hold a one-year warranty on this section which isn't even a replaceable part!! This is clearly a manufacturing defect and GE won't do anything about it. Now I know why we usually purchase different brands than GE.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, November 12, 2024
We want to help out with your oven sparking. We're going to have one of our agents get in touch over email. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com