Customer reviews from ASUS.com
ASUS - VivoBook Flip 14 14" Touch-Screen Laptop - AMD Ryzen 7 - 8GB Memory - 512GB Solid State Drive - Bespoke Black
Average customer rating
3.5
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
0
4 Stars
2
3 Stars
2
2 Stars
0
1 Star
0
33%of customers recommend this product.
(
1 out of
3)
Customer Reviews for ASUS - VivoBook Flip 14 14" Touch-Screen Laptop - AMD Ryzen 7 - 8GB Memory - 512GB Solid State Drive - Bespoke Black
Customer Rating
3
It's okay! Expected more!
on May 26, 2022
Posted by: Caroline19
from Phoenix,Az
I bought this product 3 weeks ago I paid 1700 and I honestly don't feel like that is whatthis product is worth.
No, I would not recommend this to a friend.
Written by a customer while visiting ASUS.com
Customer Rating
4
Good laptop
on October 2, 2022
Posted by: tamdrewmol
Works well for home and business use. I love Asus and would recommend them to anyone looking for quality.
I would recommend this to a friend!
Written by a customer while visiting ASUS.com
Customer Rating
4
a laptop that'll leave you wanting
on March 7, 2023
Posted by: zeroten337
from CA
sleek design. the internals may leave you wanting more. More RAM and an SSD and this is a quality budget 2 in 1
Written by a customer while visiting ASUS.com
Customer Rating
3
VivoBook Flip 2-in-1 Laptop, 14” FHD Touch Display
on August 1, 2023
Posted by: Dave654321
from USA
Ryzen 7 very fast. Touch screen works just like a mouse on all the programs we use. Windows 11 fast start up and shut down. Light weight but sturdy chassis. Battery loses 1% every two days when laptop is totally shut down. We had not expected any battery drain in shut down mode. Battery drains quicker in hibernation, and even quicker in sleep.
No, I would not recommend this to a friend.
Response from ASUS.comBy CLM, November 4, 2024
Dear Dave654321,
We certainly understand your concern regarding the short battery charge life.
Yes, it is normal for the laptop battery to drain slowly even when the laptop is off, as all batteries lose charge over time, a process called "self-discharge", although the rate of drain should be minimal. To improve or prolong the battery charge life, please try to do battery calibration manually. To start with, please drain it completely then charge it fully without using the system. Once fully charged, please use the laptop, without the AC adapter connected, and let the battery drain completely again. Please repeat the charging process thereafter. Also, please verify if the laptop is running with the most current system update and third-party battery draining applications are not running if not in used.
If you need further assistance, please email me at cl-rodel@asus.com and I will be more than glad to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
We certainly understand your concern regarding the short battery charge life.
Yes, it is normal for the laptop battery to drain slowly even when the laptop is off, as all batteries lose charge over time, a process called "self-discharge", although the rate of drain should be minimal. To improve or prolong the battery charge life, please try to do battery calibration manually. To start with, please drain it completely then charge it fully without using the system. Once fully charged, please use the laptop, without the AC adapter connected, and let the battery drain completely again. Please repeat the charging process thereafter. Also, please verify if the laptop is running with the most current system update and third-party battery draining applications are not running if not in used.
If you need further assistance, please email me at cl-rodel@asus.com and I will be more than glad to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting ASUS.com