Customer reviews from intexcorp.com
Intex - 700 Gal Per Hour Above Ground Pool Cleaner Robot Vacuum w/ 21 Ft Hose - White
Average customer rating
3.1
(24 Reviews)
Rating breakdown 24 reviews
5 Stars
7
4 Stars
5
3 Stars
2
2 Stars
3
1 Star
7
50%of customers recommend this product.
(
5 out of
10)
Customer Reviews for Intex - 700 Gal Per Hour Above Ground Pool Cleaner Robot Vacuum w/ 21 Ft Hose - White
Customer Rating
3
Lack of parts.
on October 5, 2024
Posted by: DM
from Canada
Gender:Male
Works very well. Only complaint can't get roller brushes. Contacted Intek 3 weeks ago, stated 2 week BO. Still not available. Hope this is not the norm. I own multiple Intek products that will eventually need support. Will upgrade review when parts are available.
No, I would not recommend this to a friend.
Response from intexcorp.comBy Intex Consumer Service, November 1, 2024
We apologize for the delay in obtaining the roller brushes for your Deluxe Automatic Pool Vacuum. We appreciate your feedback and understand your concerns regarding parts availability. Thank you for your patience, and for being a loyal Intex customer. For further assistance, please reach out via chat at intexcorp.com or call us at 310-549-8235.
Written by a customer while visiting intexcorp.com
Customer Rating
1
Doesn't work
on June 19, 2025
Posted by: Balcerjo
Gender:Male
I bought this at the end of last season and didn't unbox it until I opened the pool in May. I have an Intex pool with an Intex 2100gph pump with an Intex sand filter. The vacuum barely moves and frequently gets stuck. I've tried running my pump on recirculation instead of filter, which helps a little, but then the water bypasses the sand filter, so that's not acceptable. The old Intex vacuum I had worked great for two seasons, but I accidentally dropped it on the cement patio and it busted beyond repair.
No, I would not recommend this to a friend.
Response from intexcorp.comBy Intex Consumer Service, September 22, 2025
We’re sorry to hear that your vacuum isn’t performing as expected. Please contact us via chat at intexcorp.com or by phone at 310-549-8235 so we can assist you.
Written by a customer while visiting intexcorp.com
Customer Rating
5
Best purchase I’ve ever made
on June 21, 2025
Posted by: Cat
Best purchase ever ! We call him Kevin, we leave him on all the time, need new brushes after a year but still worth every dollar
Response from intexcorp.comBy Intex Consumer Service, August 27, 2025
Thank you for your 5-star review! We’re thrilled Kevin has been such a reliable companion. Glad to hear it’s still worth every dollar even after a year—your feedback means a lot!
Written by a customer while visiting intexcorp.com
Posted by: Jim
Gender:Male
Verified Purchase:Yes
We think our new vacuum is great it does a fantastic job.and a fantastic price to thank you.
I would recommend this to a friend!
Response from intexcorp.comBy Intex Consumer Service, August 27, 2025
Thank you for your 5-star review! We’re thrilled your Deluxe Automatic Vacuum is doing a fantastic job and providing great value. Your recommendation means a lot, and we truly appreciate your feedback!
Written by a customer while visiting intexcorp.com
Customer Rating
1
on July 28, 2025
Posted by: Nejko386
from Slovenia
Gender:Male
Gets stuck everywhere even on Intex gear, which is simply unacceptible.
No, I would not recommend this to a friend.
Response from intexcorp.comBy Intex Consumer Service, September 12, 2025
We’re very sorry the Deluxe Automatic Pool Vacuum has been frustrating and getting stuck. For assistance and troubleshooting, please contact us via chat at intexcorp.com or by phone at 310-549-8235.
Written by a customer while visiting intexcorp.com
Posted by: Anonymous
from Pueblo, CO.
Gender:Male
Verified Purchase:Yes
This cleaner had made owning a pool so much easier. It does a great job of picking up the bits of trash from the bottom and sides of our 16ft pool. The little brushes are wearing out rather quickly as others have commented on. The big downer is that you have to buy a more powerful pump to get this to work. The pump that came with the pool is not even close to strong enough so having this is a bit of an expense.
I would recommend this to a friend!
Response from intexcorp.comBy Intex Consumer Service, September 8, 2025
Thank you for your thoughtful review. We’re glad the cleaner has made pool maintenance easier and appreciate your feedback on the brushes and pump requirements. Your comments help us improve, and if you need assistance with compatible pumps, please contact our consumer service team. We appreciate your support and thank you for choosing our product.
Written by a customer while visiting intexcorp.com
Customer Rating
1
Next to Useless
on August 12, 2025
Posted by: Vac Review
Well, it circulates water, but as a vacuum it is garbage. I had good luck with the old water jet style propelled vacuum until it wore out. Why they went in this direction with the design, I have no idea. The wheels, which now propel the device have absolutely zero traction, so it essentially sits on one spot. Save your money, better off with a hand vacuum.
No, I would not recommend this to a friend.
Response from intexcorp.comBy Intex Consumer Service, August 15, 2025
We’re sorry to hear about your experience with the Deluxe Automatic Pool Vacuum. We’d appreciate the opportunity to help resolve this. Please contact Intex Customer Service via chat at intexcorp.com or call 310-549-8235.
Written by a customer while visiting intexcorp.com
Posted by: Steve
from Texas
Gender:Male
Verified Purchase:Yes
Vac works great. I just wish Intex would have sold replacement wheels for my old vac. They were leaving black streaks on the bottom of the pool. The only solution was to buy a whole new vac.
I would recommend this to a friend!
Response from intexcorp.comBy Intex Consumer Service, November 17, 2025
Thank you for your feedback! We’re glad the vacuum works well and appreciate your input regarding replacement wheels. Your suggestion will be shared with our team for future improvements.
Written by a customer while visiting intexcorp.com